Manager, Marketing Community & Engagement

We’re seeking a passionate and proactive Community & Engagement Manager to join our dynamic Marketing team. This new role is critical to fostering a cohesive, informed, and connected team culture across our large, cross-functional marketing organization.

The ideal candidate is a skilled communicator and creative strategist who thrives on crafting compelling internal messages, building inclusive events, and creating professional development experiences that make people feel seen, valued, and equipped to grow.

What You’ll Do:

Internal Communications

• Develop and manage internal communication strategies to keep the marketing team informed, aligned, and connected.
• Draft and distribute team-wide updates, leadership messages, and announcements.
• Support the rollout of organizational updates, including structural changes and promotions.
• Ensure communications are clear, consistent, and reflect the team’s culture and values.

Employee Engagement & Events

• Plan and execute team meetings, events, and initiatives that foster connection, recognition, and engagement.
• Coordinate logistics, agendas, and follow-ups for team-wide gatherings and programs.
• Collaborate with stakeholders to continuously improve the employee experience.

Professional Development & Training

• Identify opportunities for team skill development, with a focus on soft skills and leadership growth.
• Organize training sessions, workshops, and learning opportunities in partnership with internal and external resources.
• Promote a culture of continuous learning and professional growth within the marketing organization.

What You’ll Need:

• 5+ years experience in internal communications, employee engagement, HR programs, or similar roles—ideally in a marketing or creative environment
• Exceptional written and verbal communication skills, with an eye for tone and audience
• Experience planning and executing engaging internal events and programs
• Passion for building inclusive, supportive team cultures
• Strong project management skills and ability to juggle multiple priorities
• Empathy, discretion, and emotional intelligence are a must

Bonus points for:

• Experience supporting large, cross-functional teams
• Familiarity with marketing org structures, creative workflows, or performance review cycles
• Background in event planning or facilitation.
• A knack for visual storytelling or light design (e.g., decks, newsletters)
• Proficient with Slack, Notion, Asana, or similar collaboration tools.

For state-specific application information, please review the following applicant notices.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.