The Role

At HelloConnect, you will be part of a dynamic team in Puerto Princesa, Palawan that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility as the Engagement Specialist who is responsible for developing and leading strategies, programs, and events to improve overall employee experience, communication, and engagement within the company. Contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Lead the planning, budgeting, and execution of all company-initiated employee engagement activities and events (e.g., team building, year-end party).
• Conduct and analyze employee satisfaction surveys, supporting management in creating action plans based on feedback and findings.
• Evaluate and make recommendations for improving company culture and climate to boost employee satisfaction.
• Design and deliver training programs for both leaders and employees on topics related to engagement, conflict resolution, and stress management.
• Conduct exit interviews to improve retention and research best practices for employee recognition and engagement.
• Ensure consistency in all internal communications and improve methods for listening to, engaging, and motivating employee involvement.

What you’ll bring

• Education: A Bachelor’s Degree in any discipline.
• Experience: A minimum of 2 years of professional experience, with a focus on employee engagement, cultural initiatives, and human resources functions.
• Communication: Exceptional English communication skills, both verbal and written.
• Program Management: Proven experience in conducting research, project monitoring, and planning and executing successful company-wide events.
• Culture & Development: Demonstrated background in culture development, fostering a positive work environment.
• Interpersonal Skills: Demonstrated strong interpersonal skills and a high degree of integrity, with the ability to collaborate effectively across teams and manage feedback constructively.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Location:     

Palawan (L1-188 GF Mall Expansion Area, Robinsons Place Palawan, Puerto Princesa City, Palawan)

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!