At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Lisbon

About the role

As an Engineering Manager for our Intel analysis team, you will lead a highly skilled group of analysts focused on combating sophisticated email threats targeting Cloudflare's customers and maintaining/reviewing our threat intelligence data. Your team is at the forefront of identifying novel attack techniques, working with engineering to developing advanced AI and machine learning models for scalable defenses, and ensuring the precision and efficacy of our threat intelligence data. This role offers the opportunity to shape the future of email security within Cloudflare, working closely with threat researchers, data scientists, and product teams to deliver impactful solutions.

Key Responsibilities

• Team Leadership & Development: Lead, mentor, and grow a team of talented email detection analysts. Foster a culture of technical excellence, collaboration, continuous learning, and innovation within the team. Conduct regular 1:1s, provide constructive feedback, and support career development.
• Strategic Planning & Roadmap: Define and drive the team's roadmap, prioritizing improving detection efficacy. Align team goals with broader organizational objectives and contribute to the overall Intel team strategy.
• Technical Guidance & Oversight: Provide technical leadership and guidance on complex email threat analysis, detection methodologies, and data quality initiatives. 
• Cross-functional Collaboration: Partner closely with data science, product, and engineering teams to translate threat intelligence into actionable product features and scalable defense mechanisms. Collaborate with external stakeholders and security communities to stay ahead of emerging threats.
• Operational Excellence: Guide the team in defining and implementing robust processes and automations for 24x7 coverage of miscategorizations and streamlining daily operational tasks. Ensure the team proactively monitors data quality and identifies areas for improvement.
• Communication & Reporting: Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization. Represent the team's work internally and externally, including through blog posts and presentations.
• Hiring & Growth: Actively participate in the hiring process to expand the team, identifying and attracting top talent who can contribute to Cloudflare's mission and culture.

Desirable Skills & Experience

• 2+ years of experience in an Management role
• 3+ years of experience in cybersecurity, with a strong focus on email security, threat intelligence, or detection engineering.
• Deep understanding of the email threat landscape, common attack vectors, and the latest security trends related to email-borne threats (e.g., phishing, malware, BEC).
• Solid technical background, with a strong understanding of email authentication protocols (SPF, DMARC, DKIM), email header analysis, and experience with detection development (e.g., YARA rules, regular expressions).
• Proven ability to mentor, coach, and develop staff.
• Exceptional communication, interpersonal, and stakeholder management skills.
• A strong passion for cybersecurity and a deep commitment to building a more secure Internet.

Bonus

• Working knowledge of SQL and version control systems (e.g., Git).
• Familiarity with AI/Machine Learning concepts and their application in security detection.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.