Enterprise Account Executive

Full Time
Chicago, IL, USA
1 day ago

Join us on our mission to make a better world of work. 

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

About the Role

This role bridges the responsibilities of acquiring new customers and driving growth within an existing book of business. As a consultative, strategic advisor, the Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to deliver both new business acquisition and customer retention and expansion. The role amplifies Culture Amp’s mission by creating impactful partnerships and delivering measurable ROI to clients through the adoption and growth of our employee experience platform.

In this role you will:

New Business Acquisition (approximately 60–70%)

  • Proactively identify and engage potential customers through a mix of outbound calls, emails, LinkedIn outreach, and attendance at marketing events (virtual and in-person).Develop specific points of view (POVs) for identified Tier 1 Accounts crafting tailored outreach and account strategies.
  • Run customized product demonstrations for HR Executives, establishing credibility and highlighting Culture Amp’s competitive differentiators.
  • Build and manage a robust sales pipeline, expertly guiding prospects through the sales process from discovery to close.
  • Develop and present compelling business cases for prospects to adopt Culture Amp’s platform, leveraging data insights and ROI calculations.
  • Collaborate with internal stakeholders (e.g., legal, procurement, and security teams) to remove barriers and streamline deal closure.
  • Maintain accurate pipeline, forecasting, and activity data in Salesforce and other tools to meet quarterly new business quotas.

Customer Retention & Expansion (approximately 30–40%)

  • Serve as trusted advisor and thought leader for existing customers, supporting cross functional teams in their goal of identifying and mitigating churn risk.
  • Create detailed, data-driven account plans that act as a north star for GTM functions and guide long-term customer strategy.
  • Collaborate with Customer Success to run regular strategic business reviews to uncover expansion opportunities and optimize customer engagement with the platform.
  • Build a sustainable pipeline of upsell and cross-sell opportunities, converting them into closed-won deals to achieve expansion targets.
  • Develop multi-threaded relationships with key stakeholders across Enterprise environments to foster deeper partnerships and ensure long-term loyalty.
  • Partner closely with Customer Success, Solution Consulting, Security, and Legal teams throughout complex post-sale and renewal cycles.

You have:

  • 5-7+ years of quota-carrying, closing sales experience with a focus on new and expansion-driven revenue targets (experience may be higher for more senior/lead-leveled roles).
  • Proven experience in SaaS sales, ideally within HR Tech or a related technology field.
  • Strong ability to identify and self-source both new and expansion opportunities using innovative, proactive strategies.
  • Exceptional executive presence with polished presentation and communication skills, particularly when engaging VP and C-suite executives.
  • Experience building executive relationships and navigating complex sales cycles within Enterprise environments
  • Expertise in sales methodologies such as MEDDPICC and a solid understanding of deal stage progression.
  • Proficiency in leveraging data for decision-making, influencing stakeholders, and constructing effective business cases.
  • A consistent track record of orchestrating the successful closure of complex business deals through cross-functional collaboration.
  • Expert in using sales tools such as Gong, LinkedIn Sales Navigator, 6Sense, Zoominfo, Outreach, and Salesforce
  • A self-starter mindset, willing to do the heavy lifting to help shape the future of the Enterprise Team

For this role, the estimated On Target Earnings (OTE) range is listed below. In addition to your OTE salary, your compensation package will include additional components such as equity and benefits. 

The actual salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. 

We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits. 

OTE Salary (US)$230,000—$270,000 USD

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: 

  • Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
  • Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
  • Extended year-end breaks: An extended refresh period at the end of year
  • Excellent parental leave and in work support program available from day 1 of joining Culture Amp
  • 5 Social Impact Days a year to make a positive impact on the community outside of work
  • MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
  • Medical insurance coverage for you and your family (Available for US & UK only) 

Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. 

We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

Please keep reading...

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!

If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions.

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.