Enterprise Solution Manager (m/f/d) - UK

Remote
1 month ago
Your daily workout

Are you passionate about customer relationship management, and excited about working with key accounts? Do you enjoy working in an international and fast-paced environment, and the fitness industry is your passion? Then join EGYM! As an Enterprise Solution Manager (m/f/d) in the UK, you will be part of the International Enterprise Team and play an important role in ensuring that our biggest customers get the most out of our EGYM solutions. Take your chance and apply now!

  • Team Work: You will work alongside the Enterprise Account Manager (m/f/d), aligning closely on commercial activities and forecasts for your key accounts (international with a focus on the UK region)
  • Solution Implementation: You will coordinate the implementation process of EGYM products (software and hardware) and steer projects from both the customer’s and EGYM’s perspective
  • Customer Satisfaction: You will ensure maximum customer satisfaction with our products and services at scale
  • Client Business Objectives: You will define measurable goals for our key accounts and support them in developing and implementing the necessary actions to achieve these outcomes
  • Churn Prevention: You will optimise the user adoption of all EGYM products and prevent customer churn
  • Product Demonstrations: You will prepare and manage product demonstrations as well as strategic workshops for your accounts
  • Product Feedback: You will contribute to EGYM’s product development roadmap by identifying and sharing customer-specific use cases internally

Your fitness level

  • Qualification: You have a degree in sports or exercise science or in business administration
  • Industry Experience: You have at least three years of experience in the fitness or technology industry and have been in regular contact with customers
  • Presentation Skills: You are able to simplify and explain complex information to customers and stakeholders from various different hierarchy levels including top management
  • Career Ambition: You want to take the next step in your career and represent a product that can positively change the fitness market
  • Language Skills: You are fluent in English; other languages like French or Spanish are a plus

Your training goal for your first 6 months

  • Customer Management: You will proactively gain required customer and EGYM ecosystem expertise (supported by your EGYM colleagues) and get ready to manage customers independently
  • Presentations: You will introduce yourself to your customer base and manage client engagements and account operations to achieve your aligned goals
  • Organisation: You will be able to autonomously organise your work streams and effectively use all relevant tools in order to complete your tasks

The equipment we provide

  • Culture: Join our successful team of the innovation leader in the fitness and health industry 
  • Growth Company: Be part of a fast-growing, and solid-financed German technology company aiming to lead the digital transformation within its industry 
  • Development: Develop your skills with varied, challenging tasks and regular feedback to benefit from a steep learning curve 
  • Discounts: Get a variety of great discounted offers, from fashion to leisure, through our employee benefits portal
  • Health insurance: Benefit from our offered health insurance package covering e.g. core or dentist cover 
  • Fit & Healthy: Subsidised membership in a fitness, health or yoga club up to GBP £40
  • Work Life Balance: Enjoy 25 days of vacation per year
  • Company Equipment: Enjoy an attractive company package including home office, laptop and mobile phone

Contact Information

Please upload your application documents (CV, salary expectation, earliest possible start date) quoting Job ID #1473.Contact: Lena SinzingerFor further information: https://career.egym.com