🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

We call it Monzo Magic. Mission. Action. Growth. Inclusion. Care. It runs through everything that we do and within the People Collective it’s how we set Monzo up for success by bringing mission led people together to do work and banking differently. We foster a culture that centres on our customers and brings together the best of tech with the best of banking. We empower a diverse, high performing, innovative and agile workforce in doing the most impactful work of their careers to date. It’s an ambitious task to scale this culture and ways of working, but it’s a mission we’re committed to. 

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

On top of all this, and the reason we’re looking for a new payroll team member is, we are expanding our products and mission further into the EU in 2025 and beyond. We are looking for a brilliant payroll associate with EU payroll experience to join our current payroll team to enhance and scale our current EU payroll processes safely.

⭐ Our People Collective

The payroll associate works in partnership with others in the People collective to ensure our Monzonauts are paid accurately and on time. They also support the wider payroll team, other People Collective teams and managers in understanding the complexities requirements of EU payroll legislation to create a delightful payroll experience at every point in the Monzonaut lifecycle.

🌍 Our Payroll team

You will be part of a 4 person team and will co-ordinate our current payrolls in Ireland, Spain, France, Italy, Netherlands, Germany and Portugal as well as new payrolls we set up in other EU countries.

🔑 You’ll play a key role by…

• Working with our broader Tax, Legal and People teams to launch new payrolls around the EU, ensuring we bring to life the value of growing safely and in control. 
• Compiling and reconciling our monthly EU payrolls in line with our payroll calendar and processes
• Answering general payroll queries for our EU-based Monzonauts in a delightful and accessible way
• Monitor our payroll processes to make sure we minimise errors and provide technical expertise on how to consistently improve our payroll process
• Act as the first point of contact between Monzo and our EU payroll providers to ensure we are receiving a gold-standard level of service
• Work closely with our POps and wider People Collective teams to provide the best possible Monzonaut experience through accurate and timely data submissions

✨ A great EU Payroll Associate will be…

• Empathetic and passionate about delivering a great Monzonaut experience through accurate and timely pay
• Open, adaptable and someone who embraces change, we’re a very fast growing business
• Great at communication as frontline for payroll queries and contact for external payroll providers
• Dedicated to getting it right for our Monzonauts and will have a keen eye for detail and the ability to spot and correct mistakes and prioritise well
• Comfortable working with others in the people collective and is always willing to provide help and support
• Knowledgeable about payroll process and procedure
• Able to work with a high level of ambiguity

🗣️ We’d love to hear from you if…

• You have experience of end to end payroll processes from data input to data reconciliation and reporting in Spain or Italy as a minimum
• You have knowledge of legislation and best practice either through professional qualifications or through lived experience. 
• You have the ability to work to a high level of accuracy, autonomy and demonstrate attention to detail.
• You are highly organised with the ability to work to tight deadlines and prioritise appropriately.
• You have experience in setting up new payrolls and benefits

🙌What’s in it for you

💰£? ➕ share options.

📍This role can be based in London or remote within the UK with adhoc visits to the London office.

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 4 key steps

• Short phone call with a member of the hiring team
• Take Home Task
• Final stage 2-part Role Specific and Behavioural interview 

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo 🤖 You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.#LI-TK1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊