We’re looking for a passionate global Events and Partnership Manager to help shape Deliveroo’s consumer loyalty strategy. As Events and Partnerships Manager, you will be the central lead for all partner facing programs that improve growth and retention of our most valued customer cohort.

What you'll do:

• Our most valued customers are a complex and varied group. You will have a deep interest in who our customers are and what brands they have a high affinity towards in the lifestyle and food space.
• You will build a portfolio of partners with our top customers in mind through customer research, and working with local markets to gather intel, supporting the strategic Plus & Loyalty partnership strategy to deliver value to the Plus business.
• You will deliver the go-to-market strategy for new partners, partnerships and experience programs for top customers.
• You will support the Commercial team in acquisition and onboarding of new partners.
• You will improve partner performance through growth marketing in all owned Deliveroo channels (e.g. CRM and in-app), including defining marketing guides for local markets to use.
• You will manage the global events and experiences calendar for our most valued customers, coordinating with local market teams and the central Loyalty team.
• You will develop the business case or commercial models for events.
• You will lead on monitoring, analysing and sharing performance of new partners and partnerships, providing regular insights to Loyalty team, local markets and wider business leads.

What we're looking for:

• A team player who can get the best from a multi-functional team, with a win-win attitude
• You will have good influencing skills that can be adapted to all levels and situations. 
• You will have a commercial mindset and be comfortable working with data

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.