Role OVO-View

Team: Assistants Team 

Salary banding: £48,250 - £69,480

Experience: Mid-Level

Working pattern: Full-Time 

Reporting to: Lead Executive Assistant

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Fast, Varied, Collaborative 

Top 3 qualities for this role: Adaptive, Resilient, Solution Focussed

Where you’ll work: 

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility. 

This role is based in London, providing a dedicated space for collaboration, connection and teamwork. There's an expectation to be in for company meetings, board meetings, team events and occasional travel when needed to support on the ground for the COO team and within the Assistants Team.

Everyone belongs at OVO 

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. 

Teamworking for the planet 

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: 

• You will be part of the Assistants team, reporting into the EA to the CEO. This is a great opportunity for a business focussed EA who would like to join a fast paced, tech organisation where EAs provide strategic support, regularly collaborate and act as a department
• This is an excellent opportunity for a business focussed EA who would like to gain further exposure in a fast-paced technology environment with a genuine interest in looking to build a strategic partnership. You will be of invaluable support to the COO and set the standard as Senior EA for the wider Assistant team within the Operations area.
• This is a hybrid role, with travel required into our London office (minimum 3 days a week) and wider travel to events and/or our hubs in Bristol and Scotland is also to be expected on a monthly basis depending on events, projects/ support requirements etc.

This role in a nutshell: 

This role is an excellent opportunity for an experienced and business focused EA to join a fast paced team with a broad remit. Operations is the largest function within OVO (with over 80% of our people) and is responsible for all customer facing in-life experiences.

The ideal candidate will have proven EA experience at C-Suite level in a fast moving, tech organisation, ideally supporting within Operations area or will have a genuine interest and awareness of the industry. Some qualities that are key to the success of the role are listed below; 

• Influential on team - pushes and holds accountable to deadlines without ego - Self awareness as well as business/team awareness 
• Team player - Collaborating and being part of assistants community, sharing knowledge, learning where appropriate to correct audiences at correct times 
• Communication - Excellent written and verbal communicationwith a natural ability to effectively communicate across all levels and build strong working relationships with key stakeholders
• Organisation - Ability to prioritise workload and demonstrate adaptability while simultaneously owning several ever-changing projects 
• Goal and deadline oriented - Self-driven and motivated, with an ability to show initiative in all situations and the ability to take ownership for actions 
• Strict confidentiality – this role is party to highly sensitive information important in protecting our employees and our business 
• Flexibility to travel - This role requires regular travel and there is an expectation to travel with the team/ leaders as and when requested/ required (between London/ Bristol/ Scotland)
• Management - You will be happy to work as part of a collaborative team and manage assistants within Operations are direct reports of the COO by coaching, mentoring and providing general support. You will also work closely with senior EAs / line managers to set the standard for ways of working by being a resource for information and processes
• Adaptable - There may be other ad hoc support required at times if requested by your line manager, the COO and their leadership team. The Assistants team at OVO work closely by sharing knowledge, collaborating and acting as a department in the business. Cover for other EAs is standard and will be required during annual leave periods and occasionally leaning into other areas of the business as and when needed. 

Your key outcomes will be:

You will provide strategic Executive Assistant support to the COO and their leadership team, the role is an extremely fast paced and varied role with the need for a proactive, agile approach to problem solving, the role includes but is not limited to the key responsibilities outlined below; 

• Provide 360 support to the COO, acting autonomously on their behalf and helping with priority setting / workload management
• Event support including planning engagement events across operations including but not limited to Leadership off-sites, Monthly meetings, Village halls, Training, Plan Zero days etc. As well as running the logistics for the day of the event (e.g. room set up, catering, materials, etc.) 
• Arrange local, national and international travel and support with co-ordinating complex itineraries and building agendas for trips
• General administrative tasks such as booking travel, processing expenses, booking restaurants, processing invoices, raising purchase orders etc
• Full inbox management - managing incoming emails, responding on behalf of the COO, flagging emails accordingly and archiving old mail while keeping a high level of confidentiality
• Complex and proactive diary management - a combination of in day and forward management as well as arranging meetings across several timezones with various internal and external stakeholders
• Engagement - eyes & ears, supporting with team engagement strategies plus acting as key communicator
• External and internal stakeholder management/ representation of the COO office
• Strategic partnership/ collaboration with the COO and their leadership team. 
• Collaboration with the Assistants team 

You’ll be a successful EA to COO at OVO if you… 

• People savvy. You read situations quickly, flex your communication style, and build strong relationships across all levels.
• Confident communicator. Whether it’s a well-worded email or an event ready presentation, your comms hit the mark.
• Proactive and discrete. You anticipate needs, solve problems before they escalate, and handle sensitive information with total professionalism. You’re focused, and committed to making the people around you thrive
• Self-driven and motivated. with an ability to show initiative in all situations and the ability to take responsibility for actions
• Collaborative.  Keep priorities aligned, actions on track, and communication flowing between the COO and the wider leadership team.
• Project participation: Dive into team initiatives, event planning, strategic off-sites, and project coordination.
• Comms and prep: Support with the details on briefing packs, decks, reports, and stakeholder communications
• Culture contributor: Help build team spirit and momentum whether it’s coordinating an away day or keeping a finger on the pulse of what people need and how people feel.
• Tech Savvy.  IT literacy across a variety of tools such as G-Suite, Slack, Workday, Agiito (systems experience is not essential)
• Balanced and focused - Someone who remains calm under pressure with exceptional attention to detail 

Let’s talk about what’s in it for you

We’ll pay you between ££48,250 and £69,480, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays). For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and moreFor your wellbeingWith gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donationsFor your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargersFor your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.