Executive Assistant to Chief Product Officer

Full Time
San Francisco, CA, USA
6 months ago

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Fastly is looking for an experienced, strategic self-starter to join our Executive Assistant team in our Product Organization. In this role, you’ll partner closely with senior leadership to plan, operationalize, and execute all administrative functions.  You’ll be a key member of the leadership team, using your expertise in a fast-paced and growing environment to create structure and help executives effectively scale the business. You’ll initiate, own and implement systems and processes that increase efficiency as well as small to large scale projects. You have strong interpersonal skills and leverage business relationships to complete tasks efficiently and cross-functionally. You also have the communication skills needed to interact with various people and job functions, including customers, partners, and vendors, as well as internal communications that regularly reach a growing org, keeping the org streamlined and organized.

This role requires in-person attendance in our San Francisco, CA office at least 3-4 days per week. 

What You'll Do:

  • Perform an extensive array of core administrative tasks:
    • Effectively manage and maintain complex calendars for Product Leadership, effectively prioritizing a high-volume of requests from multiple stakeholders
    • Manage team budget, travel, and expenses; process all expenses and reimbursements; manage invoices and Purchase Orders
    • Create, organize and maintain team mailing lists, folders, drives so that information is an easily-accessible and well-organized resource
  • Build efficient and effective responsiveness into existing operations and help define new operational strategies, such as streamlining new hire onboarding or establishing a review process. Present plans at executive team meetings and org-wide All Hands
  • Strategically manage customer meetings, conferences, and press events, ensuring that executives are briefed and prepared. Comfortable putting together talking points, taking notes, and partnering with press, analysts, and sales teams
  • Execute high-visibility events such as offsites/on-sites, considering high-level goals and planning, team makeup, global presentation schedule, and implementation
  • Clearly communicate with your team, org and company through transparent and clear communications that keep teams informed and aligned, such as note-taking in a staff meeting, tracking action items, weekly newsletters, org-wide comms, and all hands meetings
  • Build agendas for meetings, onsites, and all hands and own them from end to end

What We're Looking For: 

  • 5+ years of relevant work experience-- direct executive support, program/project management, chief of staff experience
  • Proven ability to manage time efficiently and prioritize multiple stakeholders, functions and tasks in an extremely fast-paced environment with a large volume of requests
  • Experience identifying gaps and then initiating, implementing systems, processes, or programs that address them
  • Extreme attention to detail, organized and responsive
  • Very strong interpersonal skills
  • Very strong verbal and written communication skills
  • IT savvy
  • Experience working with all levels of management, employees, vendors and customers

Work Hours: 

  • This position will require you to work during scheduled hours from approximately 9am-5pm PT. Due to the nature of the role, flexibility in hours will be necessary.

Work Location & Travel Requirements: 

This position is open to the following office location:

  • San Francisco, CA - you will need to be in our SF office 3-4 days/week.

This position may require travel as required by your role or requested by your manager.

Salary:

The estimated salary range for this position is $50.84 to $62.50 per hour. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days. 

Why Fastly?

  • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

  • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. 

  • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

  • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. 

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