See yourself at Twilio

Join the team as our next Executive Assistant superstar who lives the Twilio Magic supporting Twilio’s Communications Business unit!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Twilio’s Communications business unit comprises Twilio’s largest and most successful products enabling our customers to engage with their consumers over Messaging, Voice and Email channels. In this role you will directly support our VP Global ISV Sales and our VP of Revenue Operations. Your ability to manage competing priorities and engage cross-functional stakeholders is paramount to your success.

Responsibilities

In this role, you’ll:

• Provide proactive calendar support, juggling multiple deliverables with competing deadlines, and taking effective action without knowing the full picture. 
• Complete a variety of everyday tasks under the direction of your leadership team including, but not limited to, managing complex and busy calendars, booking travel, and being a general deputy of time. File regular expense reports.
• Schedule and coordinate logistics for meetings, conferences, and special events (onsite & offsite), including ongoing department meetings and events when the leadership or staff is traveling.
• Project manage ongoing initiatives via meeting management, document organization, and both email and in-person follow-ups. Partner with cross-functional leaders to ensure successful project completion.
• Work closely with the leader's staff on initiatives including team engagement, professional development, and career growth.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of administrative support experience.
• Ability to make decisions in a fast-paced environment with changing priorities
• High level of integrity and discretion in handling confidential information.
• Ability to balance the needs of multiple senior leaders, and longer-term projects.
• High attention to detail and consistent follow-up.  
• Flexibility to be available beyond normal office hours and support remote work and travel schedules. 
• Proficiency with Mac and the Google suite of business programs, especially Google calendar, mail, drive, docs, and sheets.

Location 

• This role will be fully remote within the United States.
• Approximately 5% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $90,320.00 - $112,900.00.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $95,680.00 - $119,600.00.
• Based in the San Francisco Bay area, California: $106,240.00 - $132,800.00.
• This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

#LI-Remote

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.