Executive Operations Specialist
About us @Symphony
We’ve spent the last 10 years building a communication and markets technology company, powered by interconnected platforms: messaging, voice, directory and analytics. Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient architecture, all created on a foundation of trust with our customers .
But that was only chapter one. We’re now building on our purpose-built network, expanding AI-powered, real-time collaboration, redefining flexibility with fully cloud-native software with our trader voice product, and rethinking the industry’s approach to identity verification, connection and intelligence. .
The opportunity and our ambition are huge. But we need passionate, dedicated individuals to get there. At Symphony we work hard and fast. Our unique blend of technology and financial services makes it an environment you won't get elsewhere.
Role Description
The Executive Operations Specialist will be a crucial member of our team, providing comprehensive administrative support to key members of our executive leadership, including the CEO, CHRO, and CFO. This role also will support other executives for interim coverage as needed. This role requires a highly organized, proactive, and detail-oriented individual who can anticipate needs and manage multiple priorities efficiently. In addition to executive support, the Executive Operations Specialist will play an active role in the New York office site team, collaborating with Facilities, IT, and other stakeholders to enhance office culture and employee experience. This individual will also be responsible for project coordination on various cross-functional initiatives.
Responsibilities:
- Executive Administrative Support:
- Manage complex calendars and scheduling for the CEO, CHRO, and CFO, including internal and external meetings, appointments, and travel arrangements.
- Partner with the broader executive administrative team to seamlessly coordinate scheduling across executives, leadership, and external stakeholders.
- Coordinate and prepare materials for executive meetings, presentations, and reports.
- Process expense reports and manage invoices for executive team members.
- Act as a primary point of contact for internal and external inquiries directed to the executive team, exercising discretion and professional judgment.
- Maintain confidential files and records with utmost discretion.
- Assist with special projects and initiatives as assigned by the executive team.
- New York Office Site Team:
- Serve as an active and contributing member of the New York office site team.
- Partner with Facilities, IT, and other relevant departments to ensure a smooth and efficient office environment.
- Contribute to and, in some cases, lead office initiatives focused on fostering a positive company culture and enhancing the employee and visitor experience.
- Support the coordination of office events and activities.
- Project Coordination:
- Coordinate cross-functional projects, including but not limited to local events, local partnerships, and volunteering initiatives.
- Manage project timelines, resources, and communication among stakeholders.
- Support internal initiatives from conception to completion, ensuring alignment with company goals.
- Track project progress and provide regular updates to relevant parties.
Required Qualifications:
- Proven experience providing administrative support to senior-level executives.
- Strong organizational and time management skills with the ability to prioritize and multitask effectively.
- Excellent written and verbal communication skills.
- Proficiency in Google Suite, chat applications, and other relevant business software.
- Ability to maintain confidentiality and exercise discretion.
- Professionalism in communication, work approach and presentation.
- Proactive and resourceful with a strong problem-solving aptitude.
- Experience in project coordination is a plus.
- A collaborative spirit and ability to work effectively within a team environment.
- Commitment to work in the office 3-4 days per week.
Compensation:
- Compensation: $90,000 - 110,000 base salary
- Bonus Plan
- Benefits and Perks vary based on location.
Benefits and Perks:
- Regional specific competitive benefits
- Build your own Benefits (BYOB) perk
- Many other fun and exciting benefits and activities!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.