📍London | 💰 £45,000 - £60,000 ➕ Benefits | Hear from the team ✨

About us: 

We’re here to make money work for everyone and we're doing things differently. We want to build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

About the Space & Community Team:

Sitting in the People Collective, the Space & Community team are at the heart of all things engagement, culture & community at Monzo. A team of 5, each member of the team has an area of focus in helping bring Monzo magic to the forefront of a Monzonauts experience, whether they are based in one of our offices or work permanently from home. No two days are alike as we are responsible not only for running two engaging offices but also new employee onboarding, company events and engagement strategy. We collaborate throughout the business to achieve great things for our Monzonauts that keep them safe and satisfied.  

What you’ll be working on:As the Space & Community Manager for our London Headquarters, this role will have responsibility for the smooth operation of our 85,000 square foot London office as well as having a key focus on the improvement, expansion, engagement and utilisation of the site. 

Your day-to-day:

Being a Space & Community manager at Monzo is an extremely varied role. One moment you might be writing the London office expansion strategy and the next you might be polling the office on their favourite biscuit! Here’s a snippet of some of the things you would expect to work on throughout the week:

• You’ll work extremely closely with our cleaning, security and building management teams to ensure they’re feeling engaged and working effectively to make the office a great and safe place to be. 
• You’ll be the communications lead for all things London office. As well as answering any queries which come through, comms you’d post might be linked to planning a building evacuation, launching an office survey, or keeping people updated with office events and works. 
• Space Management will be your bread and butter. From writing risk assessments, to arranging maintenance and improvements to organising weekly office treats, ensuring the office is an engaging place to be with a high level of safety & polish is an important part of your role.
• You’ll be the owner of cost tracking for the London office site. This means approving & tracking invoices, making payments and account substantiation as well as working with suppliers to keep costs competitive. 
• You’ll be a trusted and visible member of the office and will be integral to managing office events, socials and large meetings. 

You should apply if:

• You have experience in an office management role or similar 
• You multitask effortlessly and are ridiculously organised
• You prioritise high impact work, but never neglect the details
• You're independent, proactive, comfortable making decisions, and great at communicating these
• Helping people makes you happy and you have strong collaboration skills
• You're a resourceful problem solver who is cool in a crisis

The Interview Process:

Our interview process involves 4 main stages: 

• Call with our Hiring Team
• Take Home Task
• Role Specific Interview
• Values Interview

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on hiring@monzo.com.

What’s in it for you:

💰 £45,000 - £60,000 salary dependant on experience ➕ stock options & benefits 

✅ We can sponsor visas.

📍This role is based in our London office, with the expectation of a minimum of 4 days a week on site.

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

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