Finance Process Improvement Manager (Bangkok Based)
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
In this Role, you'll get to:
- Design and establish methodologies to conduct process assessments and business process mapping;
- Establish a systematic way to maintain a business process inventory and central repository;
- Collaborate with finance process owners across different finance functions such as R2R, O2C, P2P;
- Identify the process improvement opportunities such as reducing process waste, utilizing digital solutions and streamlining processes;
- Enhance current workflows or design new workflows that improve efficiency, scalability and accuracy;
- Design metrics to measure the success or efficiency of the process; improvement benefits after changes are implemented;
- Develop tracking tools and measures to drive continuous improvement initiatives;
- Develop and deliver business case justification for process improvement initiatives;
- Coordinate and lead discussion with multiple stakeholders including Finance leaders, Finance process owners, Financial tech/system experts;
- Ensure new processes are fully well deployed and embedded;
- Co-lead with team managers to plan and strategize for the process improvement plan;
- Train team members on how to run finance optimization processes to ensure team members are well equipped with necessary skills and knowledge;
- Support ad-hoc request/tasks.
What you'll Need to Succeed:
- Bachelor’s Degree in Finance, Accounting, or related discipline;
- Minimum 5-7 years’ experience in Finance Process improvement consulting or in-house Finance Operation Excellence;
- Solid understanding of Finance processes especially R2R, O2C and P2P. Experience as a User of these processes is a plus
- Solid experience in Business Process Management
- Experience in building process inventory from scratch is a plus
- Basic understanding of accounting principles and financial statements.
- Lean Six Sigma or any Lean Process certification is a must;
- Minimum 2 years’ experience in people management;
- Strong logical thinking and problem solving skills;
- Excellent communication and stakeholder management skills, strong English is a must;
- Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy;
- Ability to think out of the box and challenge the status quo;
- Data driven and process oriented;
- Must be a self starter and fast learner who can adapt and work independently in a dynamic and fast paced work environment.
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Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
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