Financial Crime Analyst, Complex Investigations and LER 

Amsterdam 

• Are you curious, excited by experimentation and always looking for a better way of doing things? 

• Do you want to keep learning and developing whilst getting hands-on, payment-building experience? 

• Do you want the opportunity to play an important role in a rapidly growing and exciting Fintech business? 

About us 

At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products.   

We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We are connected to an expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS. Our payments expertise and extensive product capability enables us to build tailored solutions to solve complex payment problems for hundreds of clients in a range of industries, including Travel, Merchant Payments, Lending, Wage Advance, and Investment & Wealth.   

We are deeply integrated into the payment eco-system. In the UK, we are direct participants of Faster Payments and Bacs. Modulr hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA, SWIFT and account issuance in 11 currencies. We are principal issuing members of Visa and Mastercard schemes across UK and Europe.   

Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.   

Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by the venture arms of payments giants PayPal and FIS, as well as growth investors Blenheim Chalcot, General Atlantic, Frog Capital and Europe.   

Modulr now has over 400 employees spread globally across offices in London, Edinburgh, Amsterdam, and Mumbai.  

Modulr values 

• Building the extraordinary; going that extra mile. 

• Owning the opportunity; be passionate and proud of the time you invest. 

• Move at pace; reach goals faster whilst supported on your career journey. 

• Achieve it together, working collaboratively and being a Modulite. 

The role 

The Financial Crime Operations function executes processes to mitigate risks to Modulr as they relate to Money Laundering/Terrorist Financing, Fraud, Sanctions, and other Financial Crime risks (such as Anti-bribery & Corruption).   

The Financial Crime Analyst (Complex Investigations and LER) will work on some of Modulr’s most complex cases across all aspect of financial crime. This will include detailed investigations into fraud and money laundering along with identifying and reporting on trends and risks to Modulr and our customers. In addition, you will handle queries from external parties such as law enforcement bodies and will submit SARs and UTRs on behalf of Modulr to relevant external bodies. 

Investigations will need to thorough and effective but also reach a conclusion efficiently and help identify opportunities to improve Modulr’s overall control environment. This will help support our objective of providing a well-controlled set of services that protect Modulr’s customers, their end clients and the industry as a whole whilst also meeting both regulatory & legislative obligations for the jurisdictions we operate in. 

The role holder will have exposure to all of Modulr’s financial crime risks and will work alongside all of the first line operational team. 

This is a high risk activity that requires colleagues to work efficiently and effectively and will involve the need for investigations and subjective decisioning in taking action and all done in a quality manner. 

In addition to core activities, the Financial Crime Analyst will, at times, support other activities across the operational team such as Fraud, Transaction Monitoring, Screening and any other financial crime actions and controls. 

The team has a mindset and behaviour of continuous improvement so the role holder will be encouraged to be creative in helping identify and deliver opportunities that help Modulr deal with ongoing industry changes as well as improve outcomes and efficiency.  

Specific duties: 

• Work complex cases that are either self-identified or initiated by other parts of the financial crime operations team or wider business e.g. Customer Support, Oversight, Compliance, etc. By ‘work’ we mean carry out analysis, investigate and take action e.g. on a specific case or a wider business risk and need for control enhancement. 

• Protecting Modulr and the broader ecosystem by ensuring complex cases, investigations and associated action plans are delivered effectively and efficiently, in line with our agreed policies, risk appetite and regulatory requirements. 

• Supporting financial crime prevention across the wider business by identifying and reporting suspicious activity appropriately e.g. internally to management and to the MLRO  

• Complete work in a timely manner, in line with processes & procedures and done to a high level of quality standards 

• Giving advisory support to internal and external stakeholders on compliance queries. 

• Delivering a high-quality experience for our clients & customers along with our internal stakeholders by being professional and focused on delivering high quality service and outcomes 

• Complete all training and accreditation in line with role responsibilities  

• Help drive a culture of continuous improvement, proactively identifying and delivering opportunities to enhance our output and supporting overall growth of Modulr  

• Actively engage with external parties including regulators, agencies, law enforcement and industry bodies, and through doing so ensure that Modulr becomes a trusted partner. 

About you:  

• You have experience in operating in a highly regulated environment, with experience in Financial Crime alongside a supporting qualification. 

• You are passionate about protecting the business along with our clients & customers whilst also supporting rapid growth 

• You are excited about the prospect of working in a high risk function in a growing industry for a company that promotes creativity and entrepreneurship  

• You are structured & organised and able to handle the competing pressures of completing tasks and investigations that are required to be completed to high standards alongside longer term projects 

• You are analytical and inquisitive by nature and have a good attention to detail 

• You have an inquisitive mind and proactive approach to problem solving and issue resolution and can structure investigations in a clear and concise manner 

• Good communication and influencing skills, comfortable in being open to challenge but maintaining your position where appropriate 

• You enjoy self-leading and working independently when required in a fast-paced, constantly changing environment 

• You have a strong interest in FinTech and financial crime prevention within this sector 

• You’re comfortable working in an early stage business, where time is critical, and things change frequently and enjoy self-leading and working independently in a fast-paced, constantly changing environment 

• You are focused on delivering a great service to “customers,” whether they are clients of Modulr, regulators, internal stakeholders, or broader industry participants. 

• You love rolling up your sleeves and doing whatever is required to achieve the goals of the operations team and wider business. 

• A (high-level) understanding of local regulations such as the Wetter voorkoming van witwassen en financieren van terrorisme (Wwft), Sanctiewet 1970 and Wet op het financieel toezicht (Wft). This knowledge is important to ensure compliance with Dutch financial laws and to effectively manage regulatory risks (together with a 2nd line team). 

Skills and experience we are interested in: 

• Experience of working in financial crime with good working knowledge of specific risks and controls within financial services. 

• Evidence of working in an operational environment that requires work to be done in a timely manner but done to a high standard of quality given the nature of risk 

• Experience of working with other stakeholders such as Product, Technology and Compliance teams to drive control improvements and reduce risk. 

• Experience of working with multiple stakeholders to aid effective delivery of service. 

• Experience reporting and presenting to Senior Management. 

• You should have an understanding of the regulatory landscape Modulr operate in.  

• Assessing the adequacy and effectiveness of measures, controls and procedures put in place to ensure compliance with regulatory obligations. 

• Strong communication skills and an ability to influence others through evidence 

• Awareness of the regulatory landscape Modulr operates in including Dutch regulations such as Wwft, Sanctiewet 1970 and Wft 

What can Modulr offer you 

You will be part of a cross disciplinary team(s), with co-workers located in Edinburgh, London, Amsterdam, and India. We are friendly and sociable, challenging but rewarding. We want you to push yourself and for us to support you in your future as we scale up and grow.  

• Share Options Incentive Scheme. 

• Company Bonus - the more successful we are together, the greater the reward. 

• Flexible benefits – over €1,000 a year to spend on anything you like i.e you can add it to your pension or use to towards travel. 

• Pension - we contribute 10% of your pensionable salary into our company pension scheme 

• Perkbox - enjoy freebies and discounts on many other products and services. 

• 33 days holiday (including bank holidays) & your birthday off - choose which days you take off to relax and/or spend time with loved ones. 

• Learning Opportunities – on joining Modulr you will embark on our 2-day onboarding programme, called ModStart, to be equipped with the Modulr know-how and arm you with the tools you need to be successful from day 1! But we do not want your learning to stop there so we will continue to provide you with the tools and capabilities through our learning channels and platforms. 

• Modulr hands-on - join your colleagues for our company wide events throughout the year. 

• Great workspace - Modulr thrives on innovation which is best done through in-person collaboration. This approach enables us to work together closely, exchange ideas, and create innovative solutions that drive our success. We ask our team members to be based in the office 4 or more days a week. We have state of the art offices located in Exchange Crescent Edinburgh, Scale Space in London, and WeWork in Amsterdam.  

ModInclusion 

At Modulr, we are working hard to build a more positive diverse and inclusive culture that helps everyone to feel they belong and can truly bring their whole self to work. Not only is it the right thing to do for everyone in the Modulr team, it’s also the right thing to do for our business, the community we operate in and attracting future talent. As part of our approach, we actively welcome applications from candidates with diverse backgrounds. 

By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role.  This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for.  You can ask us at any time to remove your CV from our database by emailing peopleops@modulrfinance.com – but please note that this means we will no longer consider you for the role you have applied for.