Your mission at Voi

As the Team Lead you will manage a team of Fleet Specialists and be responsible for ensuring a high quality of service for our users and cities. Your responsibilities include overseeing the efficient execution of tasks related to maintaining, repairing, transporting, and repositioning vehicles, as well as swapping batteries. You will divide your time between managerial duties, such as hiring, training, and conducting performance evaluations for your team and performing operational tasks, whether in the warehouse or in the field based on the business needs of the site. Areas of responsibility include: 

• Team Management: Conduct regular one-on-one meetings, performance reviews,coaching, and training of Fleet Specialists.
• Inventory Management: Oversee spare parts and battery inventory to ensureavailability and optimal usage.
• Health & Safety: Ensure team members adhere to safety regulations and compliance standards, complete onboarding paperwork, and monitor mandatory training compliance.
• Incident Management: Record, follow up, and investigate incidents, ensuring adherence to workplace accident policies.
• Contractor Management: Support when required the repairs and maintenance inthe warehouse as needed.
• 3PL Coordination: Daily contact with 3PL partners to ensure adherence to agreedprocedures.
• Van Management: Supports operational aspects of vans, including installation andremoval of tracking devices, but not budget or planning

What you need to embark

We are looking for a pragmatic and responsible team-player who can fulfil tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals. We believe the right person has:

• A valid drivers license for Norway
• Fluent English, both verbal and written and if you're fluent in Norwegian it's a plus
• 2+ years of previous work experience
• Previous experience with tools or mechanical practices
• Experience managing a team of people
• General understanding of digital work tools (MS-office, G-Suite)

Job conditions

• Working hours: Full time
• Contract type: Permanent
• Start date: As soon as possible

Why Voi?

Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to:

• Join Europes #1 micromobility company and one of the fastest growing scaleups
• Have a direct impact on our continued success and the development of the micromobility industry in Norway
• Work with inspiring, motivated and fun colleagues towards a common goal
• Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution.