Office Based: London, EC1V 7LQHours of Work: 40hrs per week, Monday to Friday

Benefits:  Bupa Health & Dental Insurance, Wellbeing Scheme, Life Insurance LearnLux Financial Care, Employee Discounts, Pension, Tuition Reimbursement, Sport/Gym Membership Contribution, 25 Days of Annual Leave (including tenure entitlement) + Bank Holidays, and more.

We are on a mission to expand our European market!

Join our NEW dynamic team,

Where you will Build Relationships / Analyse / Collaborate!

CastleGate Forwarding (CGF) is Wayfair's freight forwarding division, dedicated to supporting suppliers' international supply chain needs. With a focus on providing exceptional service, CGF strives to become the preferred freight forwarder for Wayfair’s suppliers.

As an Account Manager, you will manage a portfolio of suppliers, acting as their strategic advisor to foster growth and secure the best rates and volumes. By identifying supplier needs, presenting supply chain value propositions, and implementing process enhancements, you will build and maintain strong supplier relationships, while driving performance improvements through data analysis and collaboration with cross-functional teams.

This is an exciting opportunity to join a new team on our mission to expand our European market by growing the most promising and high-quality suppliers to meet our ambitious growth target.

What You’ll Do:

• Manage a portfolio of suppliers across our CastleGate Forwarding business.
• Build strong relationships with suppliers, acting as their growth and strategic advisor, and execute negotiations to secure the best rates and volumes.
• Analyze key metrics and derive strategies on how to improve supplier and team performances.
• Drive relationships and collaboration with cross-functional teams to identify and implement process improvements.
• Present supply chain value propositions to Wayfair suppliers and identify supplier needs.
• Ensure compliance with company’s and customer’s standard operating procedure.
• Attend trade shows and visit key suppliers (2-5 times per year).

What You’ll Have:

• Demonstrable experience within a professional account management, sales or business development role, preferably in the freight forwarding sector or a related logistics field. 
• Excellent written and verbal communication skills in English.
• The ability to build and maintain long-lasting relationships with suppliers and internal stakeholders.
• A data driven and analytical mindset, someone who shows a strength in handling data, identifying insights and converting into business decisions.
• Proficient IT navigation skills including: MS Office Suite (Word, PowerPoint, Excel) and/ or Google Suite (G-Mail, GoogleSheets, GoogleDocs); strong working knowledge of Excel functions such as VLOOKUP and pivot tables.
• Curiosity and eagerness to have an impact on the business with a hands-on approach, supporting our strategy and enhancing supplier experience.
• The ability to work effectively with people in a cross-functional and thrive within an agile, fast paced environment.

Interested? Press apply and get chatting to your Wayfair Recruiter Iwona today!

#Disclaimer: For the purposes of advertising and optimization Wayfair may use a different title to that of your contracted title.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.