At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Location: On site Lisbon 

Description

The Lisbon Places team at Cloudflare is searching for a stellar Front Desk Coordinator to be the first line of delight in our beautiful new Lisbon office. You are friendly, outgoing, and patient with an obsession for organization and a knack for keeping it together in a (really) fast-paced environment. You’re also a self-starter who’s willing to do whatever it takes to help make the Cloudflare office a wonderful place to be for employees and guests alike.

Key Responsibilities

• Ensure that the reception desk is covered at all times
• Ensure that the reception area is neat, tidy, and stocked
• Greet and register guests, external visitors, vendors, and interview candidates
• Assist the Lisbon team with online and in-person enquiries
• Monitor office requests, chats and emails. Answer and act upon queries accordingly, and respond to all Lisbon office requests in a timely manner
• Collect and distribute mail and deliveries as well as send the occasional parcel
• Interface with catering, food, janitorial, maintenance, and security vendors as needed
• Help with event planning, setup, and teardown
• Participate in facilities/office operations planning meetings as needed
• Escalate site maintenance and security issues to Office Operations Manager
• Provide general administrative support on an on-going basis, with potential EMEA admin coverage from time to time

Requirements

• Fluent in English and Portuguese
• Customer service oriented with an outgoing, patient, and professional demeanor
• Effective verbal and written communication skills 
• High attention to detail
• Solutions-oriented mindset
• 2+ years experience in reception/facilities operations or a similar field

Desired but not required

• First aid and fire marshal certification desired but not required (necessary training will be provided)
• Vendor comparison and management experience
• Experience using Google Workspace, Confluence, and JIRA

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.