Location: Can be based in Newark NJ, Swedesboro NJ, Aurora CO, Irving TX, Aurora IL, Goodyear AZ, Phoeniz, AZ Reporting into our corporate fulfillment technology team, this position will drive the implementation and ongoing maintenance/ support of our HelloFresh strategic warehouse management system (HighJump ONE) platform.

 You will…

• Support all areas of HelloFresh’s warehouse management system (WMS) application [High Jump ONE Platform] for the Newark, NJ facility including:

• acting as super user and level one support for the warehouse end-user community in supporting any technical or functional issues 
• managing system configuration based on operations team direction
• facilitating end user training where needed and assisting in System Standard Operating Procedure (SOP) documentation
• overseeing user menu profile and security setup for the application based on operations functional roles
• participating in requirements definition and technical design of any HelloFresh driven product enhancements to the application with either the vendor or our consulting partners
• Coordinating and executing any required testing activities in support of the application with fellow colleagues based in other geographies
• Working with other fulfillment technology colleagues in trouble shooting or managing changes to WMS integrations to other platforms

• Represent Fulfillment Tech team area as needed with any cross functional initiatives and working with colleagues in operations, automation, procurement, or upstream enterprise technology
• Understand all available fulfillment technology team reporting tools and create reports that enable improved operation visibility and performance
• Help maintain the deployment, support and service coordination for associated hardware devices like RF scanners, tablets and workstations
• Coordinate with a regional infrastructure manager to help support local network services as needed

You are…

• Able to multitask and prioritize work  in a fast-paced environment while maintaining close attention to detail
• An excellent oral and written communicator and have a team player mentality
• Someone with both strong operational process and technical aptitude
• A roll up your sleeves type who is comfortable working with individuals at all levels of an organization 

At a minimum you have…

• 1+ years of experience supporting a WMS in an RF based distribution, manufacturing, or e-com fulfillment environment, any direct experience with HighJump ONE WMS is a plus
• Proficiency in SQL, as well as working in spreadsheet tools (Google sheets, Excel)
• Experience gathering data and creating custom reports  
• Undergraduate degree or equivalent experience: Supply Chain Management, Computer Science, Management Information Systems, or Engineering Degree preferred
• The willingness and flexibility to adjust to alternate work hours as occasionally required  to support a 24/7 warehouse/production operation 
• The willingness and ability to travel to different HelloFresh facilities on occasion in support of projects or platform rollouts or to collaborate with peers.

You’ll get...

• Competitive Salary & 401k company match that vests immediately upon participation 
• Generous parental leave of 16 weeks & PTO policy 
• $0 monthly premium and other flexible health plans 
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)   
• Company sponsored outings & Employee Resource Groups 
• Collaborative, dynamic work environment within a fast-paced, mission-driven company  

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

CO Job Posting Expires: August 7,2024

Colorado Pay Range$71,250—$95,000 USDIllinois Pay Range$71,250—$95,000 USD