As a freelance Creative Director, you bring excellent visual problem solving and creative thinking to your team and onsite with clients. Fast on your feet, you adeptly juggle multiple projects and their deadlines—for yourself and your team—to exceed the needs and goals of all stakeholders. Through encouraging design best practices, you play an instrumental role growing the agency’s business, culture, and brand. And you’re definitely interested in recruiting sharp, skillful, and engaged CM’ers to your project teams. Most importantly, you are passionate about creativity, typography, design systems, with a commitment to simple, clean design.

You Will

• Lead the design of a digital design system, both building from established patterns and iterating on new design components to evolve the system
• Be a hands-on creative lead with the desire and capability to manage a small design team
• Build and maintain creative culture within the design team
• Understand skillsets and personalities of team members to find areas for opportunity or improvement
• Collaborate, prioritize, and delegate to a small team of designers while keeping your individual work streams on track
• Establish strong rapport with other discipline leads, collaborating with Account, Strategy, UX and Content/Copy peers
• Act as a lead representing the design discipline in recurring status meetings for all active and potential projects
• Stay familiar with the latest trends and work in the digital design industry

You Have

• 8+ years relevant experience in a creative or marketing organization
• Experience in a lead design role within a project-based strategic, creative, or technical agency environment
• A portfolio of relevant experience design work that you can share (ideally, site or app-based work)
• Experience that leans towards digital design, responsive layout & hierarchy, experience flows, or ecommerce
• An interest in design systems and strong working knowledge of Figma and other industry standard creative tools
• Confidence interfacing with clients; presenting work and managing the design and feedback processes
• Knowledge of digital processes and the creative process
• A test and learn mindset with the willingness to embrace and adapt to change
• Ability to thrive in a creative, fast-paced environment

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 2 days a week. The ask stems from our want to:

• Strengthen opportunity for continuous learning
• Improve collaboration and team relationships
• Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx