See yourself at Twilio

Join the team as our next Global Events Manager - Experiential Flagship Events.

Who we are & why we’re hiring

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands

About the job

As a Manager on the Global Events team, you will play a pivotal role in orchestrating and executing innovative marketing strategies to drive successful events and enhance brand visibility. This dynamic position requires a strategic thinker with a creative edge, exceptional organizational skills, and a passion for delivering outstanding event experiences.

Responsibilities

In this role, you’ll:

• Conceptualize, plan, and execute customer events, including but not limited to our annual user conference SIGNAL.
• Coordinate all aspects of event logistics, including venue selection, budget management, vendor coordination, and on-site execution.
• Collaborate with cross-functional teams to integrate event strategies into broader marketing initiatives and meet our key results.
• Collaborate with key stakeholders to understand their needs and incorporate them into event planning.
• Serve as project lead, leading status meetings, pre-program walkthroughs, and program debriefs.
• Create and manage event budgets, ensuring cost-effectiveness and ROI.
• Assist with post-event analysis to measure the success of each event against predetermined goals.
• Create and maintain event timelines, ensuring that all tasks and deadlines are tracked and met.
• Support overall Global Event Team initiatives.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 3-5 years+ experience in event management, hospitality, marketing, or a related field.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively in a fast-paced environment.
• Excellent attention to detail and accuracy
• Excellent communication skills, both written and verbal, with the ability to interact professionally with internal and external stakeholders.
• Strong problem-solving abilities, with a proactive and solution-oriented mindset.
• Ability to work independently as well as part of a team, collaborating effectively with colleagues from various departments.

Desired:

• Familiarity with Google Suite
• Experience running events in NAMER, EMEA, APJ, and/or LATAM regions

Location

This role will be <remote, and based in Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

The estimated pay ranges for this role are as follows:

• Based in British Columbia: $81,000 - $101,200 (CAD)

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.