About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

We are looking for a detail-oriented and proactive HR Operations Specialist to join our dynamic People Operations team in Gurgaon. You’ll play a key role in managing the end-to-end employee lifecycle — from onboarding to offboarding — while ensuring seamless experiences for our employees and clients across geographies. This role requires a strong understanding of HR operations, attention to detail, and the ability to thrive in a fast-paced, global environment.

If you enjoy solving real-world HR challenges and are passionate about creating streamlined, people-first processes, we’d love to meet you.

Onboarding & Offboarding

• Own and manage onboarding and offboarding processes in line with defined SLAs

• Coordinate with clients, internal teams, and third-party vendors to ensure seamless transitions

• Trigger communications and manage document compliance workflows

Employee Helpdesk

• Resolve HR queries empathetically and efficiently

• Liaise with payroll, legal, and tech teams to troubleshoot issues

• Maintain documentation and track responses for audits and improvements

Compliance & Labor Law Adherence

• Stay updated on labor laws and local employment regulations (India and beyond)

• Ensure HR processes are compliant with country-specific legal requirements

• Collaborate with legal teams to implement policy updates as needed

SLA Monitoring & Reporting

• Track SLAs for onboarding/offboarding and helpdesk requests

• Prepare operational efficiency reports weekly/monthly

• Identify process gaps and drive improvement initiatives

• You bring 0–3 years of experience in HR operations or employee lifecycle management

• You have a solid grasp of HR processes and Indian labor laws (global experience is a bonus)

• You possess strong communication and stakeholder management skills

• You’re comfortable navigating HR tools like Zoho People, BambooHR, or similar platforms

• You thrive in a fast-paced, collaborative, and globally distributed work environment

  #L1-PG1

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The Payoneer Ways of Working 

Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. 

Continuously improve Always striving for a higher standard than our last. 

Do it. Own it. Being fearlessly accountable in everything we do. 

Build each other up Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, click now to apply. 

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.