Global Real Estate Program and Portfolio Manager

Full Time
7 months ago
About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: San Francisco, Austin, Mexico City

About this Role

In this role, you’ll be responsible for leading, guiding and innovating Cloudflare’s real estate strategy on a global scale. From analyzing occupancy data to executing complex transactions and creating out of the box ideas for real estate solutions, this role will play a pivotal role in helping to shape Cloudflare's strategy for how we work together. You will collaborate closely with the team to negotiate leases, analyze market trends, and drive process improvements. You will also serve as the main point of contact for our flexible office program, monitor usage, and recommend strategic opportunities. This role is integral to supporting Cloudflare's growth and success by optimizing the way we think about our real estate portfolio. Overall, your tactical and strategic leadership will be supporting our company goals to deliver collaborative, innovative and forward-leaning workplace environments that will help to drive our company's mission forward.

This position will report directly to the Head of Global Real Estate & Workplace.

Main Areas of Focus:

Occupancy and Utilization Analysis

  • Closely track occupancy data to understand historical and future occupancy trends for all locations.
  • Implement new ways/tools to analyze and visualize data to better understand how spaces are being utilized.
  • Create analyses to drive discussions and decisions around real estate strategy.

Manage Flexible Office Program

  • Act as the main point of contact for distributed team members utilizing Cloudflare’s flexible office program. Grant access, provide support, and collect feedback as needed.
  • Monitor and audit usage confirming adherence to company guidelines.
  • Support booking of spaces as needed.
  • Closely watch global headcount growth to recommend new regions for program launch.
  • Analyze monthly regional spend and recommend timelines for advancing local real estate strategy.
  • Evolve program to meet changing business needs.

Financial Management:

  • Ensure monthly lease expenses are accurate, including rent, CAM, taxes, insurance, and other miscellaneous operating expenses (OPEX). 
  • Manage annual rent purchase orders and ensure accurate and timely rental payments.
  • Support efforts to sublease space where needed, including exploration of creative uses for vacant space.
  • Manage Security Deposit requests for AP processing and ensure that Security Deposits are returned in a timely fashion after expiration. 
  • Assist with the review and preparation of annual budgets and incremental financial forecasting. 

Lease and Agreement Management:

  • Maintain and ensure integrity of data in the lease management system, including tracking of critical dates and lease terms. Ensure timely action is taken as necessary.
  • Work closely with broker team and internal/external counsel through negotiating and executing leases, serviced office agreements, and sublease agreements in a global portfolio.

Strategic Planning and Analysis:

  • Create analyses of quantitative and qualitative data for the understanding of workplace/site performance, to guide tactical real estate decisions, and to develop and refine overall portfolio strategy.
Collaborate with the Design & Construction team to track tenant improvement allowances, associated dates and requirements, and the collection of funds. 
  • Maintain a strong understanding of best practices, innovative new tools, industry trends, services, and programs in the real estate, co-working, and flexible space industry.
  • Identify and take action on process improvements.

Global Real Estate Transactions

  • Assist with managing complex leases and transactions from site selection to lease execution, including subleases and disposals.
  • Coordinate with external brokers and internal stakeholders to perform due diligence on potential locations and provide analysis on local markets and cost of expansion.
  • Understand holistic real estate costs (including CAPEX and OPEX), and effectively evaluate market-specific strategies.
  • Negotiate leases, manage lease rent reviews, renewals and terminations.
  • Familiarity with coworking, serviced office, flexible and enterprise account negotiations.
  • Provide resolution of day-to-day issues and questions from landlords, service providers, AP, finance, and other internal partners.

Examples of desirable skills, knowledge, and experience

  • 5+ years of experience in Corporate Real Estate, including strong understanding of flexible space/coworking market, lease negotiations and transactions.
  • Self starter, proactive, creative and collaborative.
  • Experience working with a global portfolio, with strong ability to investigate and understand local laws and nuances that impact real estate decisions.
  • Excellent verbal, written, and organizational skills required.
  • Ability to travel globally required.

 

Compensation

Compensation may be adjusted depending on work location.

  • For Colorado-based hires: Estimated annual salary of $157,000 - $191,000
  • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $172,000 - $210,000
  • For Bay Area-based hires: Estimated annual salary of $180,000 - $220,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan

Time Off

  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

 

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.