Growth & Operations Manager, Japan

Full Time
4 months ago
About the Company:

Worldcoin (www.worldcoin.org) is an open-source protocol, supported by a global community of developers, individuals, economists and technologists committed to expanding participation in, and access to, the global economy. Its community is united around core beliefs in the inherent worth and equality of every individual, the right to personal privacy, and open and public collaboration. These beliefs are reflected in what the community is building: a public utility to connect everyone to the global economy.

The Worldcoin Foundation (www.worldcoin.foundation) is the protocol’s steward and will support and grow the Worldcoin community until it becomes self-sufficient.  Tools for Humanity (www.toolsforhumanity.com)  is a global hardware and software development company.  It helped launch Worldcoin and continues to provide support to the Foundation, in addition to operating the World App.

This opportunity would be with Tools for Humanity.

Location: Japan

About the Opportunity:

As our Growth & Operations Manager, Japan, you’ll play a crucial role of managing day to day operations by proactively spotting and addressing on-the-ground issues across the markets. The day-to-day role includes collaboration with Market Operations and Logistics teams, as well as Worldcoin partners and Operators in Japan. In addition, you will work closely with the Japan General Manager to identify strategic partnerships and devise growth and marketing initiatives. The role requires excellent coordination and organizational skills, and great attentiveness to detail.

Key responsibilities
  • Sourcing for Operators
  • Operators management (compliance, training, performance monitoring)
  • Working with Operators and external partners to improve operational efficiency
  • Leading through internal process to manage locations with Operators
  • Collaborating with Central Operation team to prepare and share relevant documentation with the Operators
  • Reviewing and approving locations and events where Worldcoin might participate
  • Overseeing process of sourcing spaces for brand activations
  • Managing external partner relationships and leading execution of strategic initiatives
  • Working with product teams to ensure localized experience for Japanese consumers
About You:
  • You have 5+ years of relevant experience. You have succeeded in high-performance operations and business development in Japan before.
  • You’re scrappy. You enjoy working as part of a fast-moving, dynamic team and are willing to contribute wherever needed to make an impact.
  • You have strong cross-cultural competency. You are able to communicate and do business across different cultures and countries and have experience working in cross-cultural environments.
  • You are a strong communicator. You are fluent in both English and Japanese.
  • You have strong interpersonal skills. You are able to manage and nurture high-performing relationships with local Worldcoin Operators in Japan. You know that no two people are the same and are able to mediate and resolve conflicts.
  • You’re innovative. You love coming up with solutions to unconventional problems and taking action. 
  • You’re analytical. You make data-driven decisions and are eager to contribute to larger strategy conversations. Expertise in SQL is a must.
  • You’re based in Japan, and are ready to travel. You have extensive experience living and working in Japan, but are also able to spend 50-75% of your time on the road to drive growth in your region.