Location

Hybrid in Munich (minimum of 2 days a week from the office)

SHAPE THE FUTURE OF PRIVACY WITH USERCENTRICS

Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance.As our Growth Operations Manager, you will be the operational backbone of the Growth team, ensuring efficiency, transparency, and alignment across initiatives. You will establish and maintain processes, documentation standards, and team rhythms while driving OKR execution and cross-departmental collaboration. This role is ideal for someone who thrives in a fast-paced, cross-functional environment and enjoys building structure that enables high-performing teams to scale effectively.

Your Tasks

• Process & Workflow Optimization: Design, implement, and refine cross-functional workflows to ensure smooth collaboration between Growth, Product, Marketing, Sales, and Data teams.
• Documentation Culture & Structure: Establish and curate a documentation framework to standardize knowledge sharing, ensuring transparency and accessibility.
• Team Rhythms & Engagement: Own the Growth department’s operational cadence, including meeting structures, decision-making frameworks, and rules of engagement.
• OKR Management & Alignment: Drive the Growth team’s OKR processes, ensuring alignment with company-wide objectives and transparent tracking of progress.
• KPI Transparency & Reporting: Define, establish, and maintain clear visibility into the team’s key performance indicators, enabling data-driven decision-making.
• Strategic Growth Enablement: Implement scalable operational structures to support experimentation, learning loops, and cross-functional collaboration.
• Tools Portfolio Management: Curate and manage the Growth team’s tool stack, ensuring efficiency, integration, and alignment with team needs and objectives.
• Tracking & Measurement Enablement: Drive the implementation and upkeep of tracking and measurement frameworks across tools such as Amplitude and Power BI. Project manage implementation initiatives, ensure workbooks are up to date, well-documented, and shared transparently across the team.

You Bring

• 3+ years of experience in Growth Operations, Business Operations, Program Management, or a similar role in a B2B SaaS or tech environment.
• Strong ability to structure and streamline complex processes to improve team efficiency.
• Experience with OKR planning and execution in high-growth environments.
• Excellent communication and stakeholder management skills, with the ability to influence without direct authority.
• Proficiency in data visualization and reporting tools (e.g., PowerBi, Amplitude, Confluence, or similar documentation platforms).
• A passion for driving operational excellence and fostering a transparent, high-performance team culture.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Usercentrics we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Why join Usercentrics?

• Joining Usercentrics means becoming part of a fast-growing, diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together
• Company culture is important to us - we strive to continuously develop a positive, vibrant and inspiring environment that enables everyone to thrive both personally and professionally
• Get involved! We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects
• Your work-life balance is important to us too - we offer flexible working hours, hybrid working and the possibility of workcations (in accordance with our company policy)
• We always remember to have fun along the way, both in our day-to-day work and at our regular team events on site in our offices in Munich, Copenhagen, Odense, Lisbon and Prague or online
• You are the most valuable asset to our company which is why we’re happy to offer awesome benefits like our personal development budget, job-related language courses and a lot more (depending on your location) to focus on your well being