This position can be office-based in Dublin, London, Amsterdam or Madrid. 

It’s time to bring your best and make your mark. Join Customer Experience at Personio, using your subject-matter expertise to build relationships with our customers and help them maximize their value every day. Together, we’re solving real problems for real people.

You will be the driving force behind our growth and success in serving companies across our international markets. The international customer segment is a strategic growth area as it is characterized by strong commercial metrics while still being underserved. This role embodies an entrepreneurial spirit characterized by ownership, accountability, a strong commercial sense, dedication to exceeding customer expectations, and fostering a positive, collaborative environment.

• You ensure the international customer growth team is set up to achieve stretch targets 
• You own and execute our Retention and upsell strategy across our international customer segments and set the direction to achieve company wide business goals
• You hire and develop first-line managers within the team to become future senior leaders within our organization
• You have a 1-2 year strategic view of how we are growing and retaining our international customer base in a scalable manner. You understand the bigger picture, think conceptually and guide teams and stakeholders on how to get there
• You act as an Ambassador and represent Personio’s international customer base, both towards external and internal stakeholders
• You align as a business owner frequently with central core functions to constantly optimize efforts across all International Markets (Product & Engineering, Sales Strategy & Enablement, Marketing, Customer Experience, Talent Acquisition)

• 10+ years of experience in sales and/or account management with a strong international background in a SaaS company
• A proven track record of working with and of coaching high performing teams, either in significant turnaround or fast scale-up environments, including at least 3 years of experiences with 2nd line management.
• A background in B2B SaaS and prior work experience in a fast-growing technology firm; preferably understanding sales and buying processes in B2B SMB (sub 2000 Employees). A deep understanding of the industry, and market dynamics to make informed decisions and drive revenue growth.
• Able to structure and process qualitative or quantitative data and has the habit to build data based hypotheses, make conclusions based on data and thoroughly track quantitative results.
• Continuously seek new strategies, technologies, and approaches to improve sales performance.
• Previously worked in an international environment, managing multiple markets 
• Fluent in written and spoken English, multiple languages (French, Italien, Nordics) is a plus

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

• Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
• Make an impact on the environment and society with 2 (fully paid) Impact Days –  one for an individual project of your choice and one for a company-wide initiative
• Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
• Find your best way to work with our office-led, remote-friendly PersonioFlex! Most teams offer a roughly 50% remote, 50% in-office working framework
• Invest in your development with an annual personal development budget to use on professional memberships, external certifications, conferences, and more
• Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations
• Engage in a high-impact working environment with flat hierarchies and short decision-making processes