🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

About our People Collective:

We call it Monzo Magic. Mission. Action. Growth. Inclusion. Care. It runs through everything that we do and within the People Collective it’s how we set Monzo up for success by bringing mission led people together to do work and banking differently. We foster a culture that centres on our customers and brings together the best of tech with the best of banking. We empower a diverse, high performing, innovative and agile workforce in doing the most impactful work of their careers to date. It’s an ambitious task to scale this culture and ways of working, but it’s a mission we’re committed to. 

We’re looking for someone to shape and lead the way we use technology to enhance our people experience. We know that part of how we scale for the future as a company is enabling our people to do the human work that matters and let systems and technology to take care of the rest. As we scale and grow as a company our needs are becoming more complex and harder to solve with off the shelf solutions. This is a brilliant time to join Monzo as you will inherit two great folks with long Monzo tenure who know the nitty gritty of People history whilst also having headcount to build out the rest of the team to meet Monzo’s growing demands. We are looking for someone who is excited to set an inspiring vision and then grow fast whilst in control to ensure we’re able to realise that vision compliantly. You will collaborate with our most senior leaders in People and beyond to realise the true value add of a People Technology Strategy.  

Our current systems / vendors: HRIS: HiBob 

ATS: Greenhouse

Performance software: Lattice

Engagement software: Peakon

Data: Looker 

• You’ll create and champion a multi-year roadmap that aligns with our overall strategy, delivering actionable insights and a seamless experience for our team.
• You’ll be a thought leader, bringing the best industry practices to drive digital transformation, self-service, automation, and improve the experience for both employees and candidates.
• As the leader of the People Technology Squad, you’ll guide the team in delivering top-notch tech services. You’ll collaborate with different teams to ensure we design and implement solutions that work across the business.
• You’ll work closely with our People Data Manager to ensure we have high-quality data and build a data-driven culture, helping us mature in this space.
• You’ll also collaborate with our Systems Lead to manage relationships with external vendors, making sure we get the best solutions for our needs, from selecting providers to negotiating contracts.
• Finally, you’ll set up strong governance and controls to protect the integrity of our data and reports.

Your first year in the role will look like:

• Building a high-performing team. You’ll bring together a team of high performing people who will deliver against the people technology strategy. 
• Evaluating the current People tech stack and developing a strategy and technical roadmap to support business needs. 
• Building relationships with key cross-functional experts e.g Technical Operations, Data Protection, Security etc.

You should apply if: 

• You’ve got hands-on experience in designing and leading People Technology strategies, and you’re just as comfortable moving from big-picture strategy to getting things done.
• You know HR inside and out everything from strategy and processes to best practices and you’re great at collaborating across teams in a global, matrixed environment. Plus, you’re skilled at influencing stakeholders at all levels.
• You’ve built and worked in auditable, compliant ecosystems, and you’ve got a solid technical understanding of third-party APIs, solution integrations, and ERP systems.
• You're also clued up on GDPR and the laws around data privacy and HR operations.
• And of course, you’re a passionate leader who loves managing and growing people.

  The interview process:

   Our interview process involves 3 main stages: 

• 30 minute Recruiter Call
• Initial Call with our a member of the team
• 2-3 interviews

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com

What’s in it for you:

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance

#LI-TK1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊