Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

The Opportunity:

As Head of Product - Experiences and Extensibility, you are responsible for driving the vision and strategy for creating enjoyable experiences for developers and business users alike. We are looking for a user-focused leader, who can drive meaningful innovation to position us as a thought leader for cloud enterprise software that is easy to use and extend.

We believe that product and UX strategy are best thought of together, instead of being separated and siloed. As Head of Product, UX/UI designers and Product Managers report to you.

This role will require an in-office presence three days per week.

Your Mission:

• Drive the vision and strategy for stellar user experiences, aligned with the overall company and product vision, and rally the teams in the product group behind it
• Together with the Head of Engineering, work with teams in your group and beyond to make the vision become reality
• Advocate for customer and user-centricity in the group and establish practices to support those values
• Drive product marketing, messaging, and thought leadership for the domain in collaboration with the Product Marketing team
• Lead, manage, and coach Product Managers and UX/UI Designers and support their professional development

What you need to succeed:

• Minimum five years of experience working as a product manager or as a UX/UI designer with a strong research background
• 2+ years successfully managing Product Managers, Analysts or UX Researchers with a focus on professional growth
• Passion for building user and customer centric experiences
• Prior experiences building B2B enterprise software, especially business user tooling
• Thought leadership: Anticipate market trends in your field and drive innovation
• Experience in defining and interpreting usability and value scores, using metrics and KPIs to define and monitor product performance
• Solid knowledge and experience in product discovery techniques, and empathy in communicating with customers, users, and team members
• Ability to balance risks and innovation to create value
• A High degree of organizational skills, and the ability to stay on top of multiple long-running initiatives in parallel
• Strong people management and leadership skills

Nice to have:

• Hands-on experience in using API-based products
• Building products for developer personas or knowledgable in the field of developer experiences

We care about your growth and well-being

💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation: Work up to 60 days per year in a country different from your home country  

💻 Learning & Development Budget

📚 Academy: Regular training sessions, access to Coursera and Babbel training courses

🙌 Our Benefits: Check them out by office here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse workplace with an open, international culture, and learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

commercetools celebrates being a diverse environment and is proud to be an equal opportunity employer. If your professional profile aligns with our specific hiring requirements and Guiding Stars, we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.