If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

 

What makes our ride unique?

🤝🏼Our strong culture and non-vanilla personality.

🤝🏼A Talent House.

🤝🏼Our commitment to being a force for good.

 

We have a vision: To give everyone easy access to anything in their cities. Our vision is ambitious, for that we need driven talent! And this is where your ride starts…

 

YOUR MISSION

Glovo is looking for an experienced and enthusiastic Head of UX to help us grow and scale the Customer Product Design team and elevate our Glovo app and website products’ quality.

Alongside Design Leads, you will be leading the vision and roadmap execution of our Product Design structure focused on improving our customers’ experiences.

Working in an environment built upon trust, constructive feedback and flexibility, you will mentor and guide your team’s personal growth, advocating for a flat structure and a collaborative mindset.

About the role

• Drive the customer-centred strategy from a Product Design perspective.
• Define Product strategy working closely with the cluster’s Tech, Product, UX Research and Data leadership.
• Be part of the UX Leadership team reporting to the Director of UX and working alongside other Heads of UX and Research to ensure consistency of practices and processes across Glovo’s products.
• Hire talent and scale the structure of your organisation.
• Ensure Partner with the Head of UX Research to ensure Product decisions are data-driven and user-centred.
• Support and lead Design Leads and Senior Designers to ensure high quality in Design outcomes.
• Nurture a collaborative environment based upon trust, glownership, good vibes and care.

Key Qualifications and Traits

We’re looking for people with the following traits:

• +8 years’ UX Design background with evidence of expertise in end-to-end design.
• Experience leading, mentoring and scaling midsize Product Design teams.
• Experience working in Product organisations in fast-paced environments.
• Proven understanding of business goals and product metrics to drive design roadmaps and product decisions.
• Strong communication skills.
• Experience working with quantitative and qualitative research methods.
• Excellent communication to get stakeholders’ buy-in.
• Projects portfolio with case studies that show: process, problem solving capabilities and Design leadership.

What you get in return

• Relocation package (if applicable)
• A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth.
• Opportunity to work in a fast-paced and digital product environment.
• Nursery in-house for new parents.
• Work in a flexible environment built upon trust and good vibes. With flexible working hours, working spot and holiday management.
• Equity pack for all employees.
• A diverse, international and talented team - currently, we are +2000 employees from all over the world!
• Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
• Cool perks such as fresh fruit and healthy snacks every day, Friday chilltime with colleagues, Culture Days every 2 months! (Once back at the office)

Values:

• Gas: Fear mediocrity over mistakes. Think big, work hard, be proactive, take smart leaps and lead the way.
• Good vibes: Build a team of people that radiates positive energy. No assholes allowed: Always be upfront, honest and kind. The road we chose is very bumpy. Stay optimistic no matter what.
• Stay Humble: Always act humble: Everybody has to roll up their sleeves and get their hands dirty to make our big plans a reality. We invest smartly and keep a close eye on our costs.
• Glownership: Act as one company—one team: Pro-Glovo, not pro-department. Think beyond your role; help before you’re asked. Learn Glovo A to Z. Figure stuff out on your own. Make sure your shit works!
• Raise the bar: You're curious and capable; that's why you're at Glovo. You care deeply about improving your talents and look for opportunities to do so. Then put everything to work to reach your full potential.

If you believe you match these values, we look forward to meeting you!

Glovo is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of their race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and checking out our Linkedin and website!