Role OVO-View

Team: OVO Solar & Heating

Salary banding: £45,000 - £55,000

Experience: Mid-Level

Working pattern: Full-Time

Reporting to: Jamie McKee, Compliance Lead, OVO Solar & Heating

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Pragmatic, proactive, coach

Where you’ll work:

You’ll be a hybrid worker operating both from home and travelling to physically visit Franchisee installations (visits within two to three weeks in each month). 

A company car will be provided.

Everyone belongs at OVO:

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We’re currently building OVO’s decarbonisation business - OVO Solar & Heating. A franchise network of multi-capability renewables installers. Set up within the security of OVO, but given the freedom of a start-up. 

We want to make a real dent in the renewables landscape in the UK and we firmly believe stitching together the best of local with the benefits of a big company is the way to do that. 

This role probably won't be for everyone. You’ll have to be comfortable dealing with ambiguity, able to roll your sleeves up and get stuff done and be able to deal with a high degree of change. 

This role in a nutshell:

We’re obviously biased, but we think this is a really exciting role for someone already well versed in construction health and safety.

In this role, you’ll be supporting the Compliance Lead in assessing and improving the safety of the franchisee network. This will be through conducting regular site visits and desktop reviews of completed installations, then analysing and presenting this data back to both franchisees and internal OVO teams. 

A franchise business model means that the feedback from these assessments is more than often in the form of support and guidance, so it is really important to have an ability to build and maintain strong relationships and use these to help influence outcomes. We need a great communicator who is experienced in health and safety, open to continually learning and able to mentor franchisees to operate with the highest H&S standards. 

We are currently scaling OVO Solar & Heating which means you’ll need to be adaptable to changing circumstances and have the confidence to support the franchisee’s through potential periods of uncertainty.

Don't worry if you don’t tick all of the boxes RE: criteria. We’re really focused on attitude over aptitude - so please apply. 

Your key outcomes will be:

Franchisee assessment compliance

• Completion of the required number of site and remote assessments for each assigned franchisee.
• Reviewing assessments completed by franchisees to ensure these are being done to the correct standards and frequency.
• Feedback to individual franchisees with the outcomes of the assessments and agreeing any required next steps.
• Owning the OVO S&H platform which provides the information for all of the above.

Incident and Accidents 

• Managing the reporting of near misses, incident and accidents across the franchise network.
• Working with franchisees to ensure suitable and adequate investigations are completed as needed, following any reported events.
• Compiling trend analysis that can be discussed with the OVO Solar & Heating  leadership team and the wider OVO Group.

Onboarding process management 

• Owning the process of onboarding new franchisees.
• Organising the successful receipt and suitable documenting of the required information from prospective franchisees.
• Reviewing franchisee requests to use subcontractors

Franchisee annual compliance review

• Annual visit to each franchisee to review their accreditations, policies and procedures and ensure these are still valid and relevant, as at the point of onboarding.
• Compiling actions plans, as required, following these visits and monitoring the successful completion of these.

You’ll be a successful Manager at OVO if you have…

• Proven experience in a safety-based role, ideally within franchising or construction/trade-based industries.
• Safety qualifications, or evidence of working towards these, which would be beneficial (NEBOSH General Certificate or other at similar level).
• Excellent communication and interpersonal skills with a strong coaching and mentoring approach.
• Experience working with Safety Culture or other similar safety reporting platforms.
• Ability to manage a geographically dispersed network of franchisees with autonomy and initiative.
• Background in or familiarity with renewable energy technologies (especially Solar PV, batteries, heat pumps, EV charging).
• Understanding of UK renewables regulations (e.g., MCS, RECC, DNO, G98/G99 compliance etc). 

Let’s talk about what’s in it for you:

We’ll pay you between £45,000 and £55,000, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays). For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and moreFor your wellbeingWith gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donationsFor your home  Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargersFor your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.