Hootsuite’s Customer Success team is growing and so is our impact in the social marketing, social commerce, and social care space. We’re looking for talented people like you to join our Customer success team. We know you’ve heard this before—a lot of companies are looking for your talent. Here’s why we’re different.At Hootsuite, you’ll have..

• A team behind you supporting your customer success journey to manage a portfolio of customers to help them achieve their business goals on social.
• In this role, you will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy.
• An entire company dedicated to making Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are.
• Competitive compensation and bonus eligibility
• Learning and development support to take your career to the next level. 
• Comprehensive health and wellness benefits (including a paid Wellness Week).

One of Hootsuite’s Guiding Principles is #GoFastBeAgile and we’re living our values by launching our Hoot Hiring Sprint from Jan 29th - Feb 5th to give amazing talent like you the opportunity to meet our team, interview, and receive an offer to join the nest within one week. Please note that the deadline to apply is Jan 29th, 2024.Here’s what you can expect: 

• Jan 29 - Jan 31st: Recruiter Interview 
• Jan 31st - Feb 2nd: Hiring Manager & Stakeholder Interviews 
• Feb 5th: Offers Extended

Hootsuite is committed to providing transparent cash compensation, equity and benefits. The base salary of our Sales Compensation Program is an absolute value instead of a range and therefore, you will see that reflected below. The compensation offered for these roles will be based on multiple factors such as location, role’s scope and complexity, and the candidate's experience and expertise, and may vary from the range provided. For a full list of benefits, please continue scrolling below.

• Associate Customer Success Manager: $57200 CAD, $60,000 USD base salary per annum plus bonus eligibility  
• Customer Success Manager: $76,600 CAD, $87,700 USD base salary per annum plus bonus eligibility  
• Senior Customer Success Manager: $96,000 CAD, $108,000 USD base salary per annum plus bonus eligibility  

We’re hiring Customer Success Managers of all levels from Associate to Senior. Submit your resume or LinkedIn profile below and you’ll hear from our team. 

Show us your skills, apply above!

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