We are seeking a proactive and experienced HR generalist to join our London team, with a focus on employee relations, engagement and retention. 

This is a full-time role, office based Monday to Thursday, within our London office, close to St Pauls. 

About Mintel

Why join Mintel? We are the world's leading market intelligence agency and technology underpins our success. We help our clients understand consumers and consumer markets, and we aspire to provide the market intelligence behind every great business decision. Our technology allows us to deliver data, insights and opinions in a compelling way to our clients across the globe.

What You Will Do: 

Business Partnering

• Conduct regular informal meetings with managers and team leaders
• Maintain a continuous dynamic conversation to understand and ensure pro-active support for all teams.
• Work with managers to create a culture which supports Mintel's core values and Competencies.

Employee Relations

• Manage end to end employee relation issues within the company escalating complex cases to the HRBP.

Employee Engagement

• Support the HRBP in all employee engagement activities, providing thoughts on possible follow up action.
• Support the HR Executive in the production of the monthly newsletter to the EMEA region; liaising with the committee to ensure relevant content is included.
• Ensure "Fun" is being injected in the everyday life of our employees by supporting cultural and company events.
• Ensure managers are recognizing excellence, and employees are being acknowledged for their contributions, through initiatives such as our MVP programme
• Administer the company benefits programmes 

Onboarding and performance management

• Ensure induction and onboarding processes are fit for purpose
• Deliver basic training in the areas of performance management, in conjunction with our training team
• Support the HRBP on the annual goal-setting and appraisal process

Management /leadership coaching & development

• Provide coaching and training to managers to ensure consistent best practice in people management
• Manage and develop the HR Executive
• Ensure that the HR Executive is able to act as the first point of call for routine HR enquiries, annual leave, HRIS details etc

Maintain the HRIS System

• Ensure employee profiles and records within our company HRIS and online personnel records are being maintained
• Perform periodic audits of system information working with the HRIS Analyst
• Provide reports and data analysis as and when required.

What We Are Looking For: 

• Self-starter with a “can do” attitude able to identify problems and come forward with solutions.
• Proven experience in a generalist HR role from within a dynamic, constantly evolving professional service, media, creative or communications agency environment. 
• Able to operate at both management level and switch to hands on operational HR admin tasks.
• Strong background dealing with difficult ER issues with a comprehensive knowledge of employment law.
• A professional, engaging and friendly personality who has the confidence to represent our culture
• CIPD qualified or equivalent HR qualification
• Advanced level of Microsoft Office
• Coaching skills
• Presentation skills
• Ability to communicate and connect at all levels

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