See yourself at Twilio

Join the team as our next HR Business Partner, Manager

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

 

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

 

As an HR Business Partner, Manager  you will work with a Global HR Business Partner team, other EMEA HR BP’s and our Centre of Expertise ( COE’s) to implement HR processes, policies and programs. 

 

You will support our G&A and our Twilio Data and Applications BU functions in EMEA. If you like adding immense value and seeing the direct impact of your work, this role is for you. If you think strategically, thrive in highly dynamic environments and love rolling your sleeves up to get things done, this role is for you. 

 

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Responsibilities

In this role, you will need: 

• Work closely with leaders to understand each team’s current state and desired future state, gaps and priorities needed to achieve business goals
• Partner & support leadership on high priority people related matters including talent assessment, separation/termination, organisational policy and employment laws and regulations
• Provide guidance and input on org design, workforce planning and location strategy in alignment with Twilio’s culture and long-term strategy
• Serve as a consultant to management on Human Resource related issues 
• Consult on recruitment, performance improvement, promotions, talent mobility, Employee Relations, and termination discussions
• Leverage data and analytics to assess, anticipate and solve HR-related needs 
• Communicate needs proactively across our People Team and client leadership teams
• Partner closely with COEs to improve key processes and methodologies
• Help us transform and scale our HRBP service delivery and operating models
• Be a champion of Twilio’s culture and values, while partnering on the strategy and execution of people-related programs that empower Twilions to innovate, scale, and grow

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of relevant work experience as HR Business Partner or previous experience as a HR generalist preferably within a scaling or fast pace company
• Strong Labour Law knowledge of EMEA is essential 
• Demonstrated ability to coach leaders and experience driving a high-performance culture.
• Demonstrated track record of providing business-driven talent strategy, programs, processes through the employee lifecycle
• Strong business acumen and understanding of how HR operates as a partner for the business, combined with an ability to be proactive and to provide alternatives and options to the business based on your expertise
• Experience building, partnering, and implementing meaningful change across a rapid pace, global organisation 
• Excellent interpersonal, communication and coaching skills with a proven ability to develop trusting relationships and influence at all levels within the organisation to achieve business results.
• A hunger for learning and problem solving with a mindset that opportunities to do so are greater in a complex, ambiguous, fast-paced and ever-changing environment

Location 

This role will be based in our Dubin office and will report to the EMEA HRBP Director

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, flexible working hours and much much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.