Implementation Manager

Full Time
Prague, Czechia
2 months ago
Joining Collibra’s Professional Services team

As an Implementation Manager, you will direct the delivery of projects across multiple clients concurrently, and play a key role at Collibra towards achieving customer success and adoption

Implementation Managers at Collibra are responsible for
  • Manage project delivery with multiple clients to manage installations, configurations, and initial operation of Collibra’s products and technologies.
  • Develop implementation/delivery plans and be accountable for informing and advising client representatives and internal stakeholders of planning and progress.
  • Ensure services delivery across geographic territories in full compliance with the established Collibra engagement model, processes, methodologies, and artifacts.
  • Partner effectively with Collibra Sales, R&D, Product Management, Customer Success, and Customer Support teams.
  • Manage internal resourcing, budget forecasting as related to your projects. 
  • Act as the key point of customer contact during engagements for identifying and dealing with risks, issues.
  • Contribute to continuous improvement of the Collibra PS delivery framework.
You have
  • 3+ years experience in consulting management experience, ideally working within SaaS provider companies.
  • 5+ years experience in technology or software pre or post sales.
  • Proven track record with delivery of projects and related outcomes on time, on budget.
  • Knowledge of core data management or data governance technologies is a plus.
  • A bachelor’s degree or equivalent related working experience is required.
  • Proficient language skills in English (mandatory) French, German, or Dutch (preferable but none essential).
You are
  • Customer focused, placing customer success at the highest priority.
  • Able to build and deliver presentations to business and IT stakeholders.
  • Eager to learn, embrace, and improve upon new processes.
  • A team player - you’re at ease to facilitate and liaison between internal and external stakeholders.
  • Ability to deliver projects for multiple customers simultaneously.
Measures of success
  • Within your first month, you will gain a fundamental knowledge of the Collibra Products, Services offerings and services delivery processes and procedures.
  • Within your third month, you will manage assigned services engagements with considerable supervision and management required as you continue to ramp.
  • Within your sixth month, you will manage assigned services engagements with minimal supervision and management required.
Benefits at Collibra

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our {Be}well benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off.

Professional Development

Collibrians are ambitious and inventive, and we want to develop our skills individually and as a team. You’ll have access to LinkedIn Learning and other development opportunities, as well as other rewards and recognition programs to help grow your career.

Health Coverage

We strive to remain locally competitive and globally equitable. This means comprehensive offerings including medical, dental, vision, and mental health benefits for you and your family.

Paid Time Off and Flexibility

We offer global leave policies for a variety of personal and family circumstances, company-wide wellness days off throughout the year, meeting-free Wednesdays, and a flexible culture to help balance your work and your life.

Diversity, Equity, and Inclusion

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

Learn more about Collibra’s benefits.

At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.

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