Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator.

As a member of our team, you will have the opportunity to work on projects that directly impact the manufacturing industry and help improve the efficiency and productivity of factories. You will use your understanding of common manufacturing practices and your empathetic mindset to understand the challenges of the people on the shop floor, and develop creative solutions to solve them.

About You:

• You’re passionate about problem solving and have experience in manufacturing
• You have desire to learn and grow
• You want to build creative solutions to solve common issues and understand the challenges of the actual people on the shop floor

• You want to join a cutting-edge software company and help revolutionize the manufacturing industry! 
• You’re a systems thinker, considering how to drastically simplify experiences for novice users while acknowledging technical logic, dependencies, and constraints.
• You design for scale, building experiences that enable users to grow their platform usage and experience greater value over time. 

• You value impact over output, measuring success not by how many concepts are in your tools, but the quality of what ships to the customer.

What skills do I need? 

• Excellent written and verbal communication, project management and analytical skills
• 3+ years of experience in manufacturing
• Able to take something new or iterate based on wireframes, add logic, test, and deliver
• Ability to juggle multiple tasks at once and an aptitude to learn fast
• CS background is a plus; at a min you know some SQL and have some basic coding experience and familiarity with CRUD

Key Responsibilities:

• Support scoping of all General Manufacturing content for library
• Building content (apps) for our Tulip apps library to develop and expand our offerings of  pre-built app solutions for users. 
• Ensure that all content resonates with the General Manufacturing market
• Own the polish cycle for apps- conduct test plans and design or tweak with case scenarios/edge cases in mind: what could go wrong if someone used our apps?
• Write tech documents based on what we need to implement for customers and also create tutorial videos to demonstrate apps’ functionality.
• Work closely with Design and Engineering counterparts to build, ship, and learn quickly.
• Work in a cross-functional team, with go-to-market teams, and other key stakeholders across the company to help launch new products and features.
• Contribute to defining and tracking key success metrics. Work with the rest of the Marketplace and Product team to build processes that will scale as our team and company grow.  

Key Collaborators:

Marketplace, Product Design, Product, Engineering, Customer Team, Marketing

Working At Tulip:

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• In-office catered lunches and stocked kitchens

Our office is located in the Corvin Quarter, next to Corvin Mall.

We are an equal opportunity employer and building a diverse team is our top priority. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform manufacturing.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.