About Index Exchange:

Index is a global advertising marketplace enabling media owners to grow their revenue by helping marketers reach consumers across every screen. We’re a proud industry pioneer with nearly 20 years of experience accelerating the evolution of ad technology for the world’s leading experience-makers.

We are all in on video this year. We recently rebuilt our platform from the ground up specifically for this new channel, allowing our customers to transact across every device and screen as efficiently as possible. We’re reimagining streaming TV, and it has become one of the fastest growing areas of our business.

Index is an exciting and fast-paced place to work, and our company is built on our values of change, support, learning and teaching, trust, and intention. You will be able to feed your ambition, lean into trust & transparency, and feel genuine support from your colleagues here.

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.

Are you ready to join the programmatic evolution?

Inventory Quality Coordinator - Supports the Inventory Quality division of the Exchange Quality Department by monitoring supply partner inventory across different areas, and performing various audits of supply before and after activation to ensure supply is compliant and brand safe and meets or exceeds all applicable regulations and Index Exchange quality guidelines. The Inventory Quality Coordinator plays a key role in ensuring that inventory is accurately assessed, while executing on Index Exchange’s commitment to providing a clean and transparent exchange. 

What We’re Looking For:

• Efficient management of regular inventory quality and monitoring assignments. 
• Turnaround time for requested daily or miscellaneous tasks.  
• Thoroughness of insights and analysis shared with internal and external stakeholders 
• Responsiveness and effectiveness to resolution of inbound tickets and requests. 
• Quality of outputs of project work assigned.

Here’s What You’ll be Doing:

• Review new inventory (including but not limited to websites, mobile apps, CTV apps) in Salesforce to ensure compliance with Index Exchange policies and quality standards.  
• Address sensitive content which may be graphic, violent or hateful, include offensive or derogatory language or other potentially distressing material. 
• Pre-vets tickets to ensure compliance documentation completion and accuracy before then assigning tickets to team members. 
• Review work done by internal and external teams to verify it is accurate and teams are following processes as prescribed, as well as providing feedback and recommendations for areas of improvement. 
• Train internal and external stakeholders as needed.  
• Analyze data from vendors to validate sources of disinformation, and determine and then execute corrective actions. 
• Perform various audits of supply inventory to ensure that supply is compliant with our internal supply policies, as well as relevant regulations. 
• Share information, trends and summaries on audits, and brand safety related industry trends. 
• Conduct independent investigations on brand safety related infractions, including preparing investigative reports with findings and recommendations gathered from analysis. 
• Collaborate with internal teams and external stakeholders to lead brand safety or other inventory quality related initiatives.  
• Identifying and recommending new technology and/or new processes to detect and prevent fraud or brand safety issues

Here's What You Need:

• Proficient in synthesizing analysis into actionable recommendations. 
• Competent in utilizing Salesforce and Excel for various tasks. 
• Demonstrates excellent verbal and written communication abilities. 
• Possesses critical thinking, problem-solving, and analytical capabilities. 
• Holds 1-2 years of experience in either a software company or the Ad Tech sector. 
• Holds a Post-Secondary degree. 
• Familiarity with Programmatic Advertising is advantageous, although not mandatory (SSPs, DSPs, RTB, DFP, Ad Servers, Video Players, etc.). 

Why You’ll Love Working Here:

• Comprehensive health, dental, and vision plans at no cost to you
• Time off and flexible work schedules
• Retirement plan with a 5% company match
• Stock options and equity packages
• Generous parental leave
• Monthly wellness stipend plus fitness discounts and quarterly wellness group activities
• Community engagement opportunities and donation-matching program
• Annual virtual company retreats and regular community-led team events
• One day off per year to volunteer 
• A workplace that supports a diverse, equitable, and inclusive environment – learn more here

Notification

Index Exchange is aware that there have been recent scams directed toward candidates regarding job interviews and offers.

Please be vigilant and do not accept interview requests, job offers, or other hiring-related documents from anyone other than our dedicated recruitment team, from the domain of @indexexchange.com. Our interview process consists of several steps, including phone screens and video interviews. We do not conduct interviews via an email questionnaire or request money at any point in the process.

If you do receive these requests, please let us know immediately at: report.scam@indexexchange.com.

We remain dedicated to resolving this matter and we appreciate your support.

Equal employment opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.

Accessibility for applicants with disabilities

Index Exchange is committed to working with and providing access and reasonable accommodations to applicants with disabilities. Please let us know if you’d like to request a reasonable accommodation.

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