At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About the Role

We’re looking for an IT Asset Logistics Coordinator to provide enterprise level service for our corporate teams.  You will prepare, route and manage IT’s purchase orders.  Main duties include processing purchase requests, managing shipments for employees and new hire onboarding.  This role works cross-functionality with People Operations, Finance, Procurement, Asset Management, and IT.  This role reports to the IT Operations Manager.

About the Team

You will join a team of IT professionals that provide enterprise level service for our corporate teams globally.  We strive to provide helpful and knowledgeable technical assistance on a daily basis.  We’re focused on providing a positive customer service and user experience.

What You'll Do

• Coordinating transportation providers to ensure prompt and proper movement of shipments
• Responding to employee purchase and shipment inquiries
• Reviewing purchase orders and shipping documents to ensure accuracy
• Making special shipping arrangements as necessary
• Tracking and fixing shipping errors
• Seek guidance from the team when needed
• Be flexible and available for after hours support
• Processing hardware and software requests
• Evaluating suppliers by considering price, quality, availability and other criteria
• Interviewing vendors and visiting suppliers’ facilities to learn about products, services and pricing
• Negotiating contracts with vendors and suppliers to obtain the best deals on behalf of the company
• Verifying purchases by comparing them to a master list and recommending alternatives for expensive or irrelevant products
• Interacting with suppliers to schedule delivery times and resolve shipping errors
• Maintain receipts, records and inventories
• Work in a team environment
• Create and update technical documentation

What You'll Bring

• Ability to work in a fast-paced environment
• Understanding of the supply chain, including common obstacles and effective solutions
• Proficient in MS Office (Excel and Word, in particular)
• Proficient in standard logistics software
• Excellent analytical, problem-solving and organizational skills
• Attention to detail
• Ability to handle multiple purchase orders at once
• 2 years of customer experience preferred but not required
• Negotiation skills
• Analytical skills
• Judgment and decision-making skills
• Strong written and verbal communication skills
• Interpersonal skills

Bonus Points

• Experience with Jira Service Management, Jira Software, Confluence
• Experience working in the technology industry
• Experience working in a Service Desk, Help Desk, or Call Center environment
• Buyer experience
• Supply chain management experience
• Asset management experience

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.