About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.  

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.

The role

The IT Team at GoCardless cares deeply about the experience we provide. From day one, we act with people’s best interest at heart: we enable GoCardless’ employees to focus on what matters most to them by providing them with the best tools to do their best work in autonomy.

As an IT Engineer in our IT team you’ll be focused on supporting our suite of collaboration tools, working with the Service Desk with escalated incidents & problems, maintaining self help documentation for employees and engaging in integration & development projects for new technologies.

The ideal candidate would have a good working knowledge of SaaS enterprise technologies, integrations & APIs as well as a good understanding of workplace infrastructure such as networks.  We are looking for someone who is curious, keen to understand how things work under the hood. You will have a passion for using automation, new products and features to help the team fulfil its mission. 

Tech stack:

• Mac OS X
• Google Workspace
• Slack and Zoom for communications
• Jamf
• Atlassian Suite

What excites you:

Given the versatile nature of the role, we’re looking for someone who learns fast, enjoys collaborating with others, and is a pragmatic decision-maker.

• Experience and knowledge of macOS, Google Workspace Administration and Google Cloud Identity, including user management, devices and applications 
• In-depth knowledge of various IT systems including email, document storage, identity & access management, networking and MDM
• Good working knowledge of unified communication platforms
• Knowledge of best practices around engineering, data security and identity
• Coding/scripting experience in one or more general purpose languages
• Knowledge of the Google Workspace Developer tools including Apps Script and Google Workspace APIs
• You care deeply about outstanding user experience
• You enjoy solving hard and complex problems
• You like to build automation to improve efficiency
• You can work independently or as part of a team whilst working towards a common mission
• You are happy to mentor & coach others in the team 
• You have excellent verbal and written communication skills
• You are able to produce detailed documentation

What excites us:

• Focus on your growth and development: regular discussions with your manager about your personal goals, feedback, coaching, learning and conference budget
• A clear career progression: opportunities for growth and competencies aligned to our competencies framework
• Ownership and freedom: we give people problems to solve rather than specifications to implement, end to end ownership (deciding on the solution, implementing it, releasing it, maintaining it)
• Good work-life balance

Salary range: 2,900 - 3,200 eur/gross

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

(some of) The good stuff

• Wellbeing - stay healthy with dedicated support and medical cover
• Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
• Adaptive Working - allows you to work flexibly, around your lifestyle
• Equity -all permanently employed GeeCees receive equity so we can share in the success we achieve together
• Parental leave -to suit everyone embarking on life's great adventure
• Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless  

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of June 2023;

42% identify as women

28% identify as Black, Asian, Mixed or Other

9% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

Sustainability 

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.