IT Specialist
sennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitize and automate all road logistics processes. We move trucks with courage and the power of data to unlock endless and sustainable capacity at exceptional quality. Get to know us better by reviewing our "Tech" presentation.
We are looking for an IT Specialist in the IT department to help us on our journey to revolutionize road freight logistics. The role is located in our Wroclaw office.
WHAT YOU WILL DO …
As an IT Specialist, you’ll work on interesting responsibilities like providing on-site and virtual remote IT support to our employees, maintaining on-site systems and our global IT services and help bringing IT at sennder forward. You’ll be collaborating closely with the whole team to provide excellent IT service and support, matching sennder’s IT SLOs. In this role, you will …
- Deliver on-site IT service in alignment with IT guidelines and SOPs
- Keep local ITC systems up-to-date and up and running
- Ensure meeting rooms on-site are working
- Ensure devices, resources and licenses are used efficiently
- Deliver virtual remote IT service for other offices
- Prepare computers for assignment and prepare for reassignment after return
- Keep track of IT stock and initiate restocking, repair, recycling or secure disposal of broken gear
- Handle IT asset inventory updates
- 1-3 years of experience in an IT Support function
- Proactive mindset and a service attitude, interested in providing end user support, with strong problem-solving skills
- Quick adaptation to new technologies and enjoyment of optimization and automation
- Excellent communication skills with a good level of English. Proficiency in other languages is a plus
- Experience with common operating systems, client hardware, meeting room equipment and related services
- Basic knowledge of wired and wireless networks (LAN and WLAN)
- Fast growth scale-up with an international team of 1000+ people, 74+ nationalities spread across 11 European offices. With English as our common language, we are able to work together.
- Learning and development on the job and with the support of a bi-annual review process, learning allowance, high potential programs, sennder onboarding academy, and internal trainings.
- Various opportunities to connect with colleagues through regular team events and company get-togethers such as our highly anticipated sennder Summer Camp.
- Prioritize employee engagement and mental well-being by fostering a supportive environment through the Likeminded platform and conducting regular employee satisfaction surveys.
- Hybrid work model where you seamlessly merge virtual productivity and in-office collaboration with your colleagues.
- Commuter allowance to assist employees with their daily travel expenses and a one-time home office benefit to ensure that you're properly equipped wherever you work.
- Competitive compensation package including objective-based bonus, referral reward, and in some cases virtual option plan.
- For the Berlin office we offer: Public Transport Mobility Budget
- Vibrant offices complete with healthy snacks, focus zones, and social areas to connect with your colleagues. Click Inside sennder video for a virtual tour and better yet, hope to see you soon!