🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

📍 London/UK Remote |  Benefits | Hear from the team ✨

⭐Our Reward team

We’re looking for a Job Architecture expert to join us on a 12-month FTC and help build something from the ground up. Someone who doesn’t just understand levelling and structure, but is energised by the idea of exploring innovative solutions and creating something that will help shape the future of Monzo. 

Monzo is growing quickly, and we want to build a structure that grows with us. One that’s fair, clear, and designed to support people, not slow them down. We want everyone here to understand how they can progress, how their role fits into the bigger picture, and how we reward impact. That’s where you come in.

This isn’t about fixing what already exists. It’s about creating something new from the ground up. You’ll design the whole thing: how we define roles, how we think about levels, and how that connects with our pay approach and people systems.

You’ll be the person who brings it all to life. Building the framework. Guiding the process. Helping everyone understand not just what we’re doing, but why it matters.

If you’ve done this before at scale, and you’re excited by complexity, clarity and meaningful change, we’d love to hear from you.

🔑You’ll play a key role by…

This isn’t a small tweak to an existing system. It’s a company-wide transformation. You’ll be designing the structure that helps Monzo scale with clarity, fairness and purpose.

Here’s what the work looks like:

• You’ll take full ownership of researching and establishing Monzo’s future approach to Job Architecture. You’ll align it with our long-term company vision, growth plans, and evolving technology.
• You’ll research and design the Job Architecture methodology, processes and how it will be applied and managed on an ongoing basis. 
• You’ll consider how we benchmark roles, how we define job families and levels, and how we support career progression.
• You’ll lead the project end-to-end. From discovery through design to delivery, you’ll set the pace and make sure it lands well across the business.
• You’ll run key conversations across Monzo. That includes listening deeply to teams, shaping the right solutions, and clearly communicating the final framework and how it works in practice.
• Most importantly, you’ll act as our expert advisor. You’ll offer clear, strategic guidance rooted in best practice but shaped for what’s right for Monzo.

This is the kind of work that touches every team. Done well, it creates clarity, fairness and opportunity for everyone.

🤩 We’d love to hear from you if…

• You have extensive experience with researching, designing and implementing Job Architecture frameworks with a global mindset and advise on best fit and practice
• You have developed and implemented internal role levelling frameworks and have detailed knowledge of market benchmarking techniques
• You have experience in project management including vendor management
• You have Fintech / Start up / Scaling experience 
• Understand the interaction between a HRIS and Job Architecture framework

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌What’s in it for you

💰We’re flexible on the base salary, depending on experience ➕ stock options

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps:

• A 30-minute call with a recruiter
• An initial conversation with someone from the team
• A practical written exercise
• 2–3 final stage interviews held remotely via Google Meet

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.#LI-TK1 #LI-Remote

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊