We are now searching for a driven and ambitious Junior Account Manager to join our hotel contracting team in Germany. The role can be based anywhere in Germany, but will require bi-monthly travel to either Berlin or Munich for team meetings. Reporting to the Contracting Team Lead for the DACH region, this person will take responsibility for managing accounts and negotiating contracts for hotel products directly with suppliers in South Germany. This will be an 18 month fixed term contract until the end of 2025.

About Secret Escapes

Secret Escapes is one of the world’s leading members-only, online travel deals companies, offering inspiring travel experiences and hand-picked offers to over 60 million members worldwide. Operating in 10 countries across Europe, Secret Escapes continues to grow and establish itself as a world-class business, dedicated to giving our members the best range and value in luxury travel deals at low prices.

Secret Escapes operates a flexible working policy and in keeping with being an inspirational travel brand, we also have a ‘Work from Anywhere’ policy, so you can work from anywhere in the world for up to a month each year!

We’re a diverse and inclusive bunch of individuals from different backgrounds and with varied interests, but the one thing we all have in common is that we’re good people (even if we do say so ourselves!). 

The Role & what you’ll do

As a Junior Account Manager at Secret Escapes, you will be supporting the Senior Sales Managers in identifying and maintaining business relationships with hotels across your designated region, aiming to drive the commercial growth of the company by securing the best deals for our customers. Initially, you will be taking over the management of some of our smaller accounts, building up experience to expand and manage a wider remit once established in the role.

Day to day, you will be:

• Working with the team to build and develop a portfolio of hotels and products to create a diverse selection across your region and negotiating the best hotel deals to inspire our worldwide members to travel
• Supporting the sales team in administrative tasks such as preparing offers, handling allocation and pricing requests and requesting images from hotels
• Nurturing existing relationships with a diverse remit of hotels in the region, from country hotels and spas, to chic boutique city hotels, as well as beach resorts and self-catering apartments
• Supporting the senior members of the sales team in their commercial decisions involving optimising our customer offering
• Managing all elements of the contracting process from target identification and initial contact right through to pricing, contract agreement, allocation management and ongoing account management
• Supporting the sales team in administrative tasks such as preparing offers, handling allocation and pricing request and requesting images from hotels 
• Reporting, evaluating and implementing suitable sales measures to optimise performance and growth

• Closely collaborating with other departments – particularly with Operations, Sales Steering & Revenue, Customer Service

The Team

The hotel contracting team at Secret Escapes is made up of results oriented individuals who are committed to securing the best deals from curated hotels and resorts. The team is a supportive and collaborative collective, focused on our mission to inspire the world to escape. We are open minded and use data and insights to devise hypotheses to test in as lean a way as possible. We are results oriented and focus on positively impacting targeted outcomes in the sweet spot between customer and business value generation.

You will bring:

• Ideally some sales or account management experience, with a strong desire to learn and an interest in the travel industry
• A strong relationship builder and confident communicator
• Interest in building strategic partnerships with business customers
• Fluent in German and English
• A target driven mindset 
• Proven administrative and organisational skills, with the ability to work efficiently in a fast paced environment
• Commercial astute with high numeracy and analytical skills

And you are:

• Committed to your work, with an entrepreneurial ‘can do’ approach to business
• Target driven with a track record of hitting targets
• Analytical and have a commercial mindset
• Able to work in a dynamic environment and are solutions focussed
• Able to work independently to grow your region

We are an equal opportunity employer

Diversity and inclusion are important to us at Secret Escapes and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.