Join Raisin Bank's payment services team, where innovation meets efficiency in the world of fintech. Our team is dedicated to revolutionizing payment operations through technology, data-driven insights, and exceptional service. We're at the forefront of shaping the future of payments, and we're looking for a Junior Payment Operations Manager to join us. If you're passionate, detail-oriented, and ready to make a difference, we want you on our team.

• Payment Transaction Support: Assist in the capture and approval of SEPA, TARGET, and international payments, gaining practical exposure to the intricacies of payment operations.

• Liquidity Management Assistance: Contribute to the tech-powered management of liquidity at the Bundesbank (ESMIG), actively participating in the optimization of processes.

• Customer Account Support: Provide hands-on support in the administration, maintenance, and management of customer accounts, utilizing advanced systems.

• Complaint Resolution Support: Collaborate on efficiently resolving payment-related complaints through technology-driven solutions, learning customer service best practices.

• Tech Showcases Participation: Actively engage in annual tests (Bundesbank, SWIFT, etc.) to showcase and enhance your tech proficiency, gaining exposure to compliance and operational excellence.

• Data-Driven Statistics Assistance: Contribute to the creation and submission of comprehensive payment transaction statistics using technology.

• Tech Hub Support: Assist as a tech support hub for queries within payments operations, gaining exposure to various tech-related challenges.

• Innovation Projects Involvement: Collaborate in bank-wide and company-wide projects, actively participating in tech-driven optimization initiatives, contributing fresh insights

• A bachelors or masters degree.

• Passion for fintech and a keen interest in leveraging technology for payment operations.

• Strong analytical abilities, with the desire to apply theoretical knowledge in a practical setting.

• Strong communication skills, both written and verbal.

• Exceptional analytical abilities for data-driven decision-making.

• Independence and commitment to delivering high-quality service through technology.

• Familiarity with payment systems tools (TARGET, SWIFT, SEPA).

• Collaborative team player fostering creativity and innovation.

As part of the strong Raisin family, Raisin Bank combines the best of both worlds: The experience and security of a bank with the flexibility and innovation of a Start-up. Our employees are just as diverse as our partners. If you are looking for a dynamic environment in which you can play to your strengths and develop further, then you have come to the right place! In our agile FinTech environment, you have the opportunity to work in an international team and gain new experience. We provide:

• Personal training budget of 2000€ and access to Babbel for continuous learning.
• Exciting cooperation partners and projects in the banking and Start-Up environment.
• A fully cloud-based Banking-as-a-Service Platform.
• Company-wide use of industry-leading tools for analysis, development, communication and collaboration such as AWS Stack, Splunk, GSUITE, Slack, Atlassian Suite (Jira, Confluence, Trello) and many more.
• Dynamic environment, a hands-on mentality and agile ways of working.
• Flexible working hours and 30 days holiday plus Christmas Eve and New Year's Eve off.
• Collegiality and a supportive learning environment.
• Promotion of company pension schemes and capital-forming payments (vermögenswirksame Leistungen).
• We subsidize the Deutschland Ticket with €25 per month.
• A diverse team of experts to learn from and to inspire each other.