Location: Berlin

Contract Type - 12 Months Fixed Term 

CastleGate Forwarding (CGF) is the freight forwarding division of Wayfair, supporting the supplier's international supply chain. We want to become the preferred freight forwarder of our suppliers and we are looking for a motivated Key Account Manager to join our Service team and act as a catalyst for our portfolio of suppliers. This is your opportunity to join our fast-paced and talented team on our mission to expand our European and UK market by growing the most promising and high-quality suppliers to meet our ambitious growth target.

What You’ll Do:

• Manage a portfolio of suppliers across our CastleGate Forwarding business
• Build strong relationships with suppliers (including C-suite), acting as their growth and strategic advisor, and execute negotiations to secure the best rates and volumes 
• Analyze key metrics and derive strategies on how to improve supplier and team performances
• Drive relationships and collaboration with cross-functional teams to identify and implement process improvements
• Present supply chain value propositions to Wayfair suppliers and identifying supplier needs
• Ensure compliance with company’s and customer’s standard operating procedure
• Attend trade shows and visit key suppliers (2-5 times per year)

What You’ll Have:

• Demonstrable experience within a professional account management, sales or business development role, preferably in the freight forwarding sector or a related logistics field. 
• Bachelor’s degree, preferably in economy, management, supply chain management or business administration or qualified by demonstrable experience. 
• Excellent written and verbal communication skills in English. German is a plus but not mandatory for this role 
• The ability to build and maintain long-lasting relationships with suppliers and internal stakeholders 
• A data driven and analytical mindset, someone who shows a strength in handling big data, identifying insights and converting into business decisions.
• Confident IT navigation skills including: MS Office Suite (Word, PowerPoint, Excel) and Google Suite (G-Mail, GoogleSheets, GoogleForms); strong working knowledge of Excel functions such as VLOOKUP and pivot tables
• Curiosity and eagerness to have an impact on the business with a hands-on approach, supporting our strategy and enhancing supplier experience
• The ability to work effectively with people in a cross-functional and thrive within an agile, fast paced environment

Interested? Click Apply today and get talking with one of our Recruiters.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.