Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. 

Toast is looking for a Lead Executive Assistant who will work directly with our Senior Executive Team members, and will provide executive support in a close working relationship. The Lead Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters about that Executive, or Executives. The Lead Executive Assistant will be able to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle various activities and confidential matters with discretion. This role will also participate in hiring and onboarding great, diverse talent in conjunction with the EA Leadership Team. 

This role offers a hybrid work arrangement, combining both in-office and remote work.  Your recruiter will provide more information about the specifics of this hybrid model. 

About this roll* (Responsibilities) 

• Heavy and proactive calendar management and coordination of travel arrangements, logistics, and expenses on behalf of their Executives. 
• Coordination and prioritization of meetings for leadership members
• Handling of logistics for internal and external events, such as leadership offsites
• Identification and recommendation for process improvements related to scheduling and calendar management
• Work alongside a team of multi-level Executive Assistants. 

 Do you have the right ingredients*? (Requirements) 

• 5+ years of experience in an administrative or similar role 
• Strong prioritization skills
• Demonstrated ability to think critically and provide effective solutions
• Thrives in a fast-paced and ambiguous environment
• Excellent oral and written communication skills
• Clearly communicates with confidence
• Builds collaborative partnerships across teams 
• Strong attention to detail and exceptional organizational skills

Special Sauce (Nice to Haves)*:

• Experience supporting multiple C-Suite Executives.

Our Spread* of Total RewardsWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.