Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The community you will join

The Airbnb for Real Estate Team focuses on building products and services for the world of multifamily buildings. We help people find buildings where they can live and also host their place to generate income.  We design tools for building owners and operators to help them enable Airbnb stays. We are a small but agile team within the Airbnb community. 

We are looking for a Lead Experience Designer to join our team. You will work within our product organization with product management and engineering colleagues. You’ll work alongside other Experience Designers and report to our team’s head of design. 

The difference you will make

As an Experience Designer, you will lead design across different areas of our product suite. Working closely with cross-functional partners, you will help envision new tools, services, and product features. Your work will focus on building managers who depend on our products to manage and monitor Airbnb activity in their properties. You will also focus on customers who use our marketplace to find a new place to live. As part of our team, your goal will be to make it easy to host in apartment buildings. 

A typical day

• Lead multiple UX design initiatives independently across our different product surface areas
• Capable of leading and delivering innovative designs across complex and diverse initiatives. Skilled storyteller, strong cross-functional partner, fluent in multiple design disciplines and specialized in one or more design disciplines
• Carry projects through from beginning to end - research and strategy, to conceptualization, to detailed design, to supporting development. 
• Work on initiatives that may go beyond the screen - such as printed materials, living space design, etc. 
• Lead design research initiatives to understand user needs, identify opportunities, evaluate concepts, and test usability
• Utilize Airbnb’s design language system to quickly build design concepts 
• Leverage prototyping skills to explore and share design
• Work directly with senior executives at large real estate companies to gather feedback and input for product evolution 
• Comfortably present your work to senior leadership on our team and more broadly within Airbnb 
• Develop a deep understanding of our business and business metrics - use these considerations in your design thinking and help us grow our business; understands the product beyond the user interface
• Maintain a working understanding of web, mobile, and AI technologies
• Work closely with product management, data science, marketing, and sales to define business opportunities and product strategy 
• Work closely with engineering to determine feasibility and ensure design fidelity
• Study the UX industry, and regularly analyze UX patterns and themes in other products, to help inspire design
• Accountable for a redesign or creation of a complete feature
• Elevates others' work through education, consultation, and thought leadership

Your expertise

• 7+ years of experience as a UX or product designer
• Demonstrated experience designing digital/software products from concept to market launch
• Experience designing for both consumer facing and enterprise products
• Experience launching MVP solutions quickly, evaluating user data, and iterating through design improvements
• Comfortable working in a collaborative, cross-functional team environment
• Organized, process driven, with a reliable and consistent approach, plus the ability to set clear expectations with stakeholders
• Excellent time management skills, communication skills, and attention to detail
• Expert skill in design software (Figma preferred)
• Experience with product/project management software (Asana preferred)
• Knowledge of software development and web technologies

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.