Lead Platform Manager, Airbnb.org

Full Time
1 day ago

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

This position is employed by Airbnb Inc., however the role will provide direct support to Airbnb.org, an independent 501(c)(3) nonprofit that focuses on emergency response and provides temporary housing for people in times of crisis. Airbnb.org is governed by an independent Board of Directors and its mission is to unlock the power of sharing space, resources, and support in times of need. From Australia to France, hosts have opened up their homes and helped provide accommodations to over 200,000 people. Our goal is to exponentially increase Airbnb.org’s reach and impact over the next three years. Learn more at Airbnb.org.

The Difference You Will Make:

As a product leader for Airbnb.org, you will be responsible for defining the end-to-end experience of Airbnb.org’s Engagement Platform. This includes every aspect of the journey including search, booking, bundled and add-on services, customer support,  and more. You will partner closely with functional leaders to develop the product strategy and drive the execution that achieves our business goals. You’ll work closely across our product marketing team to develop the right software and systems to enable the vision.

A Typical Day:

  • Lead the product vision, strategy, and roadmap for Airbnb.org’s Engagement Platform.
  • Partner with product teams to drive development of new software features for guests and hosts as part of the Airbnb.org vision.
  • Craft the product narrative and marketing strategies that communicate the benefits and features of these products both internally and externally.
  • Develop product roadmaps and build strong alignment across product teams (Engineering, Design), cross-functional partners (Supply, Business, FP&A, Marketing, Global Operations, Legal, etc.) and Leadership/Executive team.
  • Inspire teams, leadership, and the company to support the success of your products and business outcomes.
  • Build deep expertise on the subject matter both through user research, marketplace data, and an understanding of the competitive landscape.
  • Define goals and success with clearly measurable objectives and key results. 
  • Implement best-in-class product development and management practices.
  • Efficiently execute to ship product and deliver impact for our business and users.
  • Lead cross-functional groups to deliver on the team’s mission. 
  • Communicate concisely and influence outcomes.

Your Expertise:

  • 12+ years of product management experience.
  • Demonstrated track record of product leadership.
  • Built and scaled global consumer products and ecosystems that people love.
  • Entrepreneurial track record of taking an idea to reality.
  • Experience working on consumer products with a financial component.
  • A strong ability to effectively use data and perform business analysis to support product strategy/decisions.
  • Excited to drive execution across teams in a fast-paced environment.
  • Desire to do individual contributor product management work.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  

Pay Range$224,000—$280,000 USD