Lead, Wayfair Visual Merchandising

Full Time
Wilmette, IL, USA
11 months ago

Brief Overview of PositionWayfair's Physical Retail team is reinventing the shopping experience for Home by curating our portfolio offurniture, décor, housewares, and home improvement categories into one store- come be a part of it! We areseeking a Visual Lead to report directly to our in-store Retail Visual Merchandising Manager to help launch andlead all visual components and functions in the very first physical retail store. The Visual Lead is responsible forbeing an active contributor in overseeing the day-to-day operations throughout the store and thecoaching/development of the Visual Specialists and Sales teams. This role will also assist the Retail VisualMerchandising Manager in the development and execution of all in-store Visual Merchandising initiatives (e.g.Presentation, Marketing/Signage, Merchandise Flow, Visual Operations, etc) as we bring the in-store experiencefor the Wayfair brand to life. This role requires a driven leader with a strong skillset in Visual Merchandising(Assessing, Planning and Execution), Analyzing Business Reports and using Sales data to drive decisions,Planning & Organization, Coaching a team through achieving results and aiding in their career development, andrelentless customer focus. This role will play a significant role in helping to build and shape the internal VisualMerchandising team structure and execution of processes for all future Wayfair stores! This role is based inWilmette, IL and reports to the store's Retail Visual Merchandising Manager.

LocationWilmette, ILEssential Functions• Support the Retail Visual Merchandising Manager with the training and development of all associates onWayfair visual standards, Floorset interpretation and execution, adapting presentations based oninventory or sales opportunities, Marketing/Signage placement, lighting installations, basic electricalwiring, wallpapering, etc.• Assist the Store Leadership team with providing helpful feedback and thoughtful guidance to the VisualSpecialists, Sales and Operations teams to drive strong business results as well as support the growthand development of all associates to create an exceptional customer experience.• Support the Retail Visual Merchandising Manager as needed with the planning and preparation of allVisual Merchandising tasks (Floorset/Visual Update execution, daily maintenance, Replenishment,Signage, VAS, etc).• Be an owner and deliver results with agility using a strong Business Acumen skillset and the ability toanalyze sales analytics tools to drive store profitability and growth in a way that supports the success ofthe store and Wayfair brand.• Focus on building the best team by providing consistent, professional and encouraging in-the-momentcoaching to all associates to support the allocated workload and tasks as determined by the Senior RetailVisual Merchandiser and General Manager. Depending on the scheduled work shift, this role may helpopen or close the store with keyholder responsibilities.• Represent Wayfair's commitment to relentless customer focus by having product knowledge to drivestore sales through engaging with any customers in need of assistance whenever necessary and passingthem off to a member of the Sales or Customer Service teams.• Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment torelentless customer focus.• Consistently strive to be better with a willingness and excitement to share new ideas in order to innovateand improve operations and brand presentation in all departments.• Engage in a high energy, focused and dynamic work environment where there can be rapid changes inproducts, promotions, offerings and operations.• Manage, maintain and monitor stock levels, receive and process merchandise, ensure items are properlystored in backstock and easily located in our system for efficient replenishment of product on thesalesfloor as needed.• Collaborate effectively with all other departments on a daily basis to ensure we are delivering on ourcommitment to providing customers with the best experience possible.Experience Qualifications

• 1-3 years Retail experience with a focus in Visual Merchandising and Driving Sales. Required• 1-3 years Leadership experience motivating a team to achieve strong business results through VisualMerchandising and Brand Presentation. Required• 1-3 years Experience in the Home or Furnishings space. Interior Design, furniture or home goodsexperience preferred. Preferred• Experience installing lighting, wallpapering, furniture assembly, etc. Preferred• Basic electrical wiring experience. PreferredSkills and Abilities• Passion for Visual Merchandising and a drive to exceed sales targets. (High proficiency)• An ability to read, interpret and execute a basic planogram and sales floor design layout map. (Highproficiency)• Track record of thriving in a fast-paced and changing environment while always demonstrating strongLeadership skills and professional maturity. (High proficiency)• Strong organization, self-motivation, planning, communication and relationship management skills. (Highproficiency)• Passion for providing great Customer Service, Operational excellence and efficiency to meet companygoals. (High proficiency)• Technical acumen to learn necessary software; proficiency in Google Suites and/or Microsoft Officepreferred. (Medium proficiency)• Ability to work a flexible schedule as needed, including nights, weekends and some holidays. (Mediumproficiency)• Comfortable using technology including mobile apps and portable devices. (High proficiency)Physical Demands• Stationary Position - Occasionally• Move/Traverse - Frequently• Stationary Position/Seated - Rarely• Transport/Lifting - Constantly• Transport/Carrying - Constantly• Exerting Force/Pushing - Constantly• Exerting Force/Pulling - Constantly• Ascend/Descend - Constantly• Balancing - Frequently• Position Self/Stooping - Constantly• Position Self/Kneeling - Constantly• Position Self/Crouching - Constantly• Position Self/Crawling - Occasionally• Reaching - Constantly• Handling - Constantly• Grasping - Constantly• Feeling - Constantly• Communicate/Talking - Constantly• Communicate/Hearing - Constantly• Repetitive Motions - Frequently• Coordination - ConstantlyAbout the CompanyWayfair is one of the world’s largest online destinations for the home and certified top places to work ( Fortune500 Company; The Boston Globe--Top places to work; Fortune World's most admired companies--2019; Built In--2019 Best places to work (Boston); Certified--Great Place to Work 2018-2019)! Whether you work in our globalheadquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing theway people shop for their homes. Through our commitment to industry-leading technology and creativeproblem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’relooking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing careeropportunities are knocking.Wayfair provides equal employment opportunities to all employees and applicants for employment and prohibitsdiscrimination and harassment of any type without regard to race, color, religion, age, sex, national origin,disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or anyother characteristic protected by federal, state or local laws. This policy applies to all terms and conditions ofemployment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves ofabsence, compensation and training.Wayfair is fully committed to providing equal opportunities for all individuals, including individuals withdisabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical ormental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship onbusiness operations. If you require a reasonable accommodation to participate in the job application or interview

process, please let us know by completing our Accommodations for Applicants form. Need Assistance? For moreinformation about applying for a career at Wayfair, visit our FAQ page here.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here. 

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.