Learning Area Manager
Our Opportunity at Chewy!
We are hiring a RX Learning Area Manager to manage a team of Learning Coordinators and on-the-floor-trainers! You will implement pharmacy fulfillment center training across onboarding, continuous training, and new leadership assimilation. We’re creating the premier pet health provider with a focus to drive operations and leadership development. We are passionate and results driven, but down-to-earth. We believe in excellence in all we do and accept nothing less.
What you'll do:
- Lead and support ongoing development, provide regular performance feedback for team of Learning Coordinators and large team of on-the-floor trainers as needed.
- Identify needs or gaps in learning process and in consultation with pharmacy operations teams
- Design training and development programs based on the organizational needs in consultation with Regional Learning Manager
- Recruit and observe team of on the floor trainers for process training
- Conduct train-the-trainer sessions and Conduct Leadership training
- Facilitate learning sessions with all process job roles and with Leadership as needed
- Supervise all training conducted across shifts and areas at multiple sites
- Maintain daily communication with Operations, HR, Recruiting and other teams
- Conduct remediation training as needed
- Maintain knowledge of operation processes for ongoing assessment of the training process
What you'll need:
- Bachelor’s degree/Associates Degree or relevant experience
- Individual must meet and maintain requirements for licensure or registration according to state Board of Pharmacy requirements.
- 1-2+ years leading a team within a training/learning, HR, Operations or process improvement role
- Proficiency in computer usage, email, MS Office (Word, PowerPoint, and Excel, Outlook)
- Understanding of fulfillment/distribution center/warehouse processes and flow
- Well-developed observational, analytical, verbal and written communications skills
- Able to work flexible schedules / shifts as needed for 7 day operation
- Effective skills for planning daily/weekly tasks and adapting to challenging demands
- Effective skills developing relationships across all levels and functions
- Experience leading teams at remote work locations is preferred
- Position may require some travel (25%)
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
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