Legal Operations Program Manager, Technology

Full Time
2 months ago

Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

Okta is seeking a Program Manager to join our Legal Operations Technology Team, reporting to the Director Legal Systems and Technology to support Okta’s Legal technology. In this role, you will be an integral member of the Legal Team, supporting existing technology, initiatives, and roadmaps with an eye towards increasing efficiency and effectiveness. You will have the opportunity to provide business support and improve processes, tools, and technologies while working cross-functionally with Legal, Business Technology, Finance, and Procurement. You will collaborate with third party vendors and internal stakeholders to plan and implement innovative technologies while keeping business technology counterparts in the loop to drive the development of world-class legal technology solutions.

What you’ll be doing 

  • Support the portfolio of tools, applications, and systems used by the Legal Team, including contract lifecycle management, eBilling, eDiscovery, workflow automation, compliance tools and systems and serve as point of contact for specific systems. 
  • Assist with and help drive vendor selection, implementation, testing, global rollout, and training for any new tools, applications, or systems in collaboration with system SMEs, Business Technology resources, and trainers. 
  • Understand existing and upcoming business requirements to identify new tools and enhancements to increase the productivity of the team, including collaborating with legal stakeholders to review manual operations and drive increased automation where possible. 
  • Work in close collaboration with Okta's Business Technology team to report technical issues as they arise including escalations. 
  • Assist with user acceptance testing [UAT] for the tactical changes and large Legal tech projects.
  • Understand reporting and analytics to work with SMEs to drive data driven decision-making across the Legal Team.

What you’ll bring to the role

  • Bachelor's Degree or equivalent with 3+ years of related experience
  • Experience with legal applications and process/workflow automation tools.
  • Familiarity with Conga and TAP a plus.
  • Experience with software and systems troubleshooting.
  • Strong written and oral communication skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Highly organized and motivated team player, with proven ability to manage multiple projects and competing priorities while paying close attention to detail.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Ability to work independently and as part of a team.
  • Experience working with a broad range of stakeholders, including Sr. executives and business teams preferred.
  • Results oriented person with the ability to adapt to a fast-paced, dynamic environment.

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Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$83,000—$125,000 USD

What you can look forward to as an Full-Time Okta employee!

  • Amazing Benefits
  • Making Social Impact
  • Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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