S'more about the role

We are looking for a manager to lead our demand planning and order management function and drive improvements in our forecasting KPIs. Reporting into Associate Director, Sales & Operations Planning, you will work cross-functionally to strengthen our forecasting capabilities and drive supply chain improvements/ optimization. This is a key role with significant impact on all areas of the business.

Lettuce share what this role will be responsible for

• Lead a team of 3 demand planners / order management specialists, developing a strong team culture and improving existing processes
• Build demand planning knowledge and processes within the team; train and coach new and existing members on forecasting best practices and excellence; build a strong culture of continuous improvement within the team
• Ensure the accurate flow of demand and order information throughout our systems, enabling HelloFresh boxes to be produced and delivered on time each week. Improve our processes for order validation and treatment.
• Identify and drive changes to improve box, recipe, and SKU level forecast accuracy, via better inputs and / or forecasting models; gather and apply deep business context to enhance forecasts, and build processes to make these improvements scalable and sustainable
• Report performance KPIs in stakeholder and leadership meetings with clear action plan for improvements
• Be a data champion for the Planning team - support in automating processes, performing complex analysis, and providing meaningful and actionable insights to improve team and business performance;
• Gather and analyze historical and forward-looking data to develop short and long term forecasts, in collaboration with Marketing, Product, Culinary and our global Data Science teams
• Communicate forecasts broadly across the organization, and at a cadence and level of detail suitable for each stakeholder
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• 3+  years of experience in forecasting, demand planning, S&OP, or similar roles
• Bachelor’s / Master’s degree in Engineering, Business or a related field; strong mathematical / statistical skills
• Proficiency in computer applications/ software (Google Sheets, Excel, SQL), complemented with exceptional analytical and problem solving skills
• Ability to handle multiple projects and assignments, while being able to prioritize, achieve objectives, and meet deadlines
• IBF CPF, APICS CPIM or similar certifications considered an asset

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box
• Health & Wellness -Health & Dental benefits from day 1, a Health Spending Account, and unlimited access to the Headspace app to meet your self-care needs.
• Vacation & PTO -Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents
• WFH Allowance - A one time fund to help you set up or improve your home office 
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund
• Work Hard & Have Fun - From team socials to HQ Wellness Wednesdays, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like HelloChange and Women Empowerment, we are committed to our diversity, equity & inclusion efforts
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.