Strength in Trust 

OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage. Organizations globally use OneTrust to enable the responsible use of data while protecting the privacy rights of individuals, implement and report on their cyber security program, make their social impact goals a reality, and create a speak up culture of trust. Over 14,000 customers use OneTrust's technology, including half of the Global 2,000. OneTrust currently ranks #24 on the Forbes Cloud 100 list of top private cloud companies in the world and employs over 2,000 people in regions across North America, South America, Asia, Europe, and Australia.

The Challenge

As the Transformation Manager, your mission is to align the Quote-to-Cash process with OneTrust’s strategic goals and objectives. You will collaborate with stakeholders and senior management to ensure that processes support the overall business strategy. Managing stakeholder expectations and ensuring smooth implementation of process changes are key aspects of this role. You will be accountable for end-to-end project lifecycle support, from requirements gathering through to post-release support, and everything in between.

Your Mission

• Collaborate with Director of Order Management, systems teams, corporate strategy, and relevant stakeholders such as GTM, Legal, Order Management, Billing, Tax, and Rev Rec to transform our Quote-to-Cash workstream.
• You'll be responsible for managing a roadmap of projects focused on enhancing our quoting, booking, and invoicing processes. The goal is to streamline the end-to-end Quote-to-Cash workstream, making it simpler for our sales team to close deals and ultimately delivering a consistent high quality customer experience.
• You will document bottlenecks and points of failure to drive clarity of business requirements. You will use this information to validate the business impact of projects and ensure that the solutions are scalable and highly automated.
• You will partner with our GTM teams to identify ways to drive improvements into their workflows and optimize the experience to their objectives.
• By analyzing current processes, identifying bottlenecks, and implementing best practices, you'll facilitate the evolution of Quote-to-Cash processes, ensuring seamless operations and maximizing scalability and automation.

You Are

You are a strategic thinker with a passion for driving change and continuous improvement. Your ability to manage resistance to change, lead cross-functional conversations, and influence stakeholders sets you apart. You thrive in a dynamic environment and excel at problem-solving, project management, and driving results.

Your Experience Includes

• Bachelor’s degree in a relevant field.
• 5 + years of experience in Deal Desk, Sales Strategy, Business Operations, Sales Operations or Order Management with a focus on Quote-to-Cash.
• Advanced knowledge of Order Management processes and best practices
• Advanced knowledge of Quote-to-Cash systems and their end-to-end processes such as Salesforce, Workday, DocuSign, Ironclad, etc.
• Proficiency in management tools like Jira, Monday.com, and Confluence.
• Proficiency in developing and documenting end-to-end processes and project-related artifacts such as business requirements, flow charts, solution designs & acceptance criteria.
• You possess strong business acumen and excellent communication skills

Extra Awesome

• Led transformative Quote-to-Cash initiatives
• Can build reports in Salesforce & Excel
• Understanding of CLM Solutions

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range$111,000—$166,500 USDWhere we Work

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.  

The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins toFinish Stronger.  

We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.

• Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.  
• Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources  

Check out the following to learn more about OneTrust and its people: 

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Our Commitment to You 

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career 

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.